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- Tasks: Lead a charity shop, drive sales, and support community initiatives.
- Company: Join Sue Ryder, a leading charity retailer making a difference.
- Benefits: Earn £12.94 per hour, enjoy 27-33 days holiday, and more.
- Other info: Dynamic role with opportunities to lead a passionate volunteer team.
- Why this job: Make a real impact while gaining valuable retail management experience.
- Qualifications: Retail management experience and strong customer service skills required.
The predicted salary is between 25000 - 27000 £ per year.
Sue Ryder is one of the largest charity retailers in the UK, supporting people at the end of life and in grief through medical, practical, bereavement and emotional support. We run over 400 shops across the country, generating vital funds for hospice and community services.
Are you an experienced proactive shop manager with retail skills? Do you want to manage a charity store and contribute to Sue Ryder’s mission? If so, join our team in Watton and help drive sales and support our charitable work.
Responsibilities:
- Use your skills and retail experience to drive business, increase sales and achieve targets.
- Lead your team to deliver excellent customer service to donors and customers.
- Work with the local community to generate sufficient donated stock.
- Recruit, train and retain a volunteer team, providing leadership and guidance.
- Set high merchandising and housekeeping standards, prioritising health and safety.
- Maintain effective stock processes, ensuring the shop is well merchandised with fresh, seasonal stock.
- Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives.
- Manage stock processes through the Epos operation.
Minimum Essential Criteria:
- Customer Service Experience
- People management experience (reviews/1:1/volunteer recruitment/team meetings)
- Experience with KPIs and targets
- Strong IT skills (admin, emails, instant messaging, video calls)
- Organisational skills
- Lone working experience
Desirable Criteria:
- High-street or charity retail managerial experience
- Health and safety knowledge
- Basic Microsoft Office skills or equivalent
- High-street retail, leisure or hospitality background
- Merchandising and stock rotation experience
Competitive Benefits Package:
- 27 days holiday rising to 33 days with length of service
Shop Manager 6 Month FTC employer: Sue Ryder Care
Contact Detail:
Sue Ryder Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager 6 Month FTC
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and charity sectors. Let them know you're on the lookout for a Shop Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow Sue Ryder on social media and engage with their posts. This shows your interest in the organisation and can help you stand out when it comes to interviews. Plus, you might catch wind of any upcoming events or job fairs.
✨Tip Number 3
Prepare for the interview by brushing up on your retail management skills. Think about how you can drive sales and improve customer service in a charity shop setting. Be ready to share examples from your past experiences that highlight your leadership and organisational skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Sue Ryder team and contributing to their mission. Don’t forget to tailor your application to highlight your relevant experience!
We think you need these skills to ace Shop Manager 6 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail management experience and any relevant achievements that align with Sue Ryder's mission.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about working for Sue Ryder. Share specific examples of how you've driven sales or improved customer service in previous roles to show us what you can bring to the team.
Showcase Your Leadership Skills: Since this role involves managing a team, be sure to mention your people management experience. Talk about how you've recruited, trained, and motivated teams in the past to create a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sue Ryder Care
✨Know the Mission
Before your interview, take some time to understand Sue Ryder's mission and values. Familiarise yourself with their work in supporting people at the end of life and in grief. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail management experience in detail. Highlight specific examples where you've driven sales, managed a team, or improved customer service. Use metrics if possible, as numbers can really make your achievements stand out.
✨Prepare for People Management Questions
Expect questions about your experience in managing teams, especially volunteers. Think of examples where you've successfully recruited, trained, or motivated staff. Demonstrating your leadership style and how you handle challenges will be key.
✨Demonstrate Community Engagement
Since this role involves working with the local community, prepare to discuss how you've previously engaged with local stakeholders or generated support for initiatives. Share any creative ideas you have for increasing donations or community involvement in the shop.