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- Tasks: Assist customers, manage stock, and maintain a welcoming shop environment.
- Company: Join Sue Ryder, a leading charity retailer making a real difference in people's lives.
- Benefits: Enjoy 27 days holiday, a pension scheme, staff discounts, and more perks!
- Why this job: Be part of a supportive team that values diversity and makes a positive impact.
- Qualifications: Excellent customer service skills and ability to thrive in a fast-paced environment.
- Other info: Flexible hours, no late shifts, and every Christmas off!
The predicted salary is between 20000 - 25000 £ per year.
Shop Assistant
12 Crowland Road
Eye
Peterborough
PE6 7TN
Full Tim inc weekends on rota
£23874.98 pa plus reward and benefit scheme
Be there when it matters.
Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.
Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people\’s homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.
We have a much-loved presence on high streets across the country – with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.
We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don\’t expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off.
Our busy Sue Ryder large superstore in Eye village, sells an extensive range of donated goods including clothing, furniture, white goods and bikes.
About you
Do you have excellent customer service skills? Are you comfortable working in a busy fast paced environment? If so come and support our shop team in our Eye store and contribute to the work we do across Sue Ryder!
As our new Shop Assistant, you will help us to create a well-presented shop where customers get great service. You will sort and size stock and be on hand to help customers with their purchases. Remember that you could often be moving stock – which may involve lifting heavy goods or furniture.
Other responsibilities include:
• To help maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels and stock planning.
• Set high standards of merchandising and housekeeping, ensuring you and your colleagues’ health and safety is a priority.
• Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
Competitive Benefits Package
– Company pension scheme
– 27 days holiday – rising to 33 with length of service plus bank holidays
– Enhanced maternity and paternity pay
– Enhanced sick pay
– Employee Networks – LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non-Binary Individuals
– Refer a Friend scheme – £250 payment
– Inclusion passports
– Free Period Products
– Electric Vehicle Scheme
– Healthcare Cash Plan
– Death in Service Benefit
– Staff discount of 10% on new goods online at shop.sueryder.org
– Structured induction programme and learning and development opportunities.
– and lots more. Please visit our careers website for the full list.
Closing date: 11th September
Interview date: 22nd September
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org
https://www.sueryder.org/jobs/equity-diversity-inclusion
If you want more than just a job, we want you.
Join the team and be there when it matters.
https://www.sueryder.org/jobs/why-work-for-sue-ryder
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
If you are having trouble completing this application, please email recruitment@sueryder.org, and a member of our team will assist you.
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Shop Assistant employer: Sue Ryder Care
Contact Detail:
Sue Ryder Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant
✨Tip Number 1
Familiarise yourself with Sue Ryder's mission and values. Understanding the charity's focus on providing care and support will help you connect with the team during your interview and demonstrate your genuine interest in their work.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role requires excellent customer service skills, be ready to share specific examples of how you've successfully assisted customers in previous roles.
✨Tip Number 3
Prepare to discuss your ability to work in a fast-paced environment. Think of instances where you've thrived under pressure or managed multiple tasks simultaneously, as this will show you're well-suited for the busy shop setting.
✨Tip Number 4
Be ready to talk about your teamwork skills. Since you'll be working closely with colleagues, sharing experiences that showcase your ability to collaborate and contribute positively to a team will make a strong impression.
We think you need these skills to ace Shop Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Shop Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and retail. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Strong Cover Letter: Your cover letter should express your passion for the role and the mission of Sue Ryder. Mention why you want to work for them specifically and how you can contribute to their goals, especially in terms of customer service and community engagement.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Sue Ryder Care
✨Showcase Your Customer Service Skills
As a Shop Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, especially in busy environments. Highlight your ability to handle customer queries and complaints effectively.
✨Demonstrate Team Spirit
Sue Ryder values teamwork highly. During the interview, express your enthusiasm for working collaboratively with others. Share experiences where you contributed to a team goal or helped a colleague, showing that you can be a supportive team member.
✨Understand the Brand and Its Mission
Familiarise yourself with Sue Ryder's mission and values. Be ready to discuss why you want to work for a charity retailer and how you can contribute to their goals. This shows your genuine interest in the role and the organisation.
✨Prepare for Practical Questions
Expect questions about handling stock and maintaining shop standards. Think about how you would manage stock processes and ensure a well-presented shop. Being able to articulate your approach to these responsibilities will demonstrate your readiness for the role.