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- Tasks: Help create a welcoming shop and provide excellent customer service.
- Company: Join Sue Ryder, a brand committed to making a difference.
- Benefits: Enjoy 27 days holiday, staff discounts, and a pension scheme.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Be part of a team that supports important causes while gaining valuable experience.
- Qualifications: Customer service experience and basic IT skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Shop Assistant — Salford Precinct 67 – 68, Fitzgerald Way, Salford M6 5HW. Hours: 15 hours per week over 2‑3 days, including weekends on rota. Pay: £12.71 per hour plus reward and benefit scheme.
About the role
As a shop assistant you will help create a well‑presented shop where customers receive great service. You will sort and size stock, assist customers with their purchases, and may be required to move stock, including lifting heavy goods or furniture.
Responsibilities
- Maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels, and stock planning.
- Set high standards of merchandising and housekeeping, ensuring you and your colleagues’ health and safety is a priority.
- Manage effective stock processes to ensure the shop is well merchandised with fresh, seasonal stock at all times.
- Act as a brand ambassador for Sue Ryder, supporting in‑store campaigns to promote the brand and national fundraising initiatives.
Minimum Essential Criteria
- Customer Service Experience.
- Cash Handling / Till work.
- Basic IT skills (emails / instant messaging / video calls).
- Organisational Skills.
- Lone working experience.
Desirable Criteria
- High street retail / leisure / hospitality background.
- KPI and target experience.
- Team Player.
- Merchandising / Stock rotation.
Benefits
- 27 days holiday rising to 33 with length of service plus bank holidays (pro‑rata if part‑time).
- Company pension scheme.
- Staff discount with thousands of retailers.
- Refer a Friend scheme – £250 payment.
- Enhanced maternity, paternity and adoption pay.
- Enhanced sick pay.
- Electric Vehicle Scheme.
- Healthcare Cash Plan, to claim back costs of routine healthcare.
- Death in Service benefit.
- Staff discount of 10% on new goods online at shop.sueryder.org.
- Structured induction programme and learning & development opportunities.
- Access to Employee support programme.
Location & Accessibility
The shop is on one floor with good personal facilities throughout.
Commitment to equity, diversity and inclusion
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio‑economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we support the ‘Offer an Interview’ scheme and offer interview to all disabled applicants who best meet the minimum essential criteria. We use inclusive recruitment practices, including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Application Process
To apply, send your CV to recruitment@sueryder.org. We will provide further information on next steps.
Shop Assistant in Salford employer: Sue Ryder Care
Contact Detail:
Sue Ryder Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant in Salford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sue Ryder. Understand their mission and values, and think about how you can contribute to their goals as a shop assistant.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers regularly, think of examples from your past experiences where you provided excellent service. Be ready to share these during your interview.
✨Tip Number 3
Show off your organisational skills! Be prepared to discuss how you manage stock and keep things tidy. Maybe even think of a time when you improved a process or made things run smoother in a previous role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Sue Ryder. Don’t miss out on this opportunity!
We think you need these skills to ace Shop Assistant in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Shop Assistant role. Highlight your customer service experience and any relevant retail background to catch our eye!
Show Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role shine through in your cover letter or personal statement.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot!
Apply Through Our Website: While you can send your CV to us via email, we encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes it easier for you!
How to prepare for a job interview at Sue Ryder Care
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a shop assistant. Familiarise yourself with customer service principles, stock management, and merchandising standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service experience is essential, think of specific examples from your past roles where you provided excellent service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create a positive shopping experience.
✨Prepare for Practical Questions
Expect questions about cash handling and stock processes. Brush up on basic till operations and think about how you would manage stock rotation and pricing. Being prepared for these practical aspects will show that you can handle the day-to-day tasks of the job.
✨Emphasise Teamwork and Lone Working Experience
The role requires both teamwork and the ability to work independently. Share examples of how you've successfully collaborated with colleagues and also instances where you thrived while working alone. This balance will highlight your versatility as a candidate.