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- Tasks: Support our shop team and help maximise donations for vital care services.
- Company: Join Sue Ryder, a leading charity retailer making a real difference.
- Benefits: Enjoy 27 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be part of a team that inspires communities and provides essential support.
- Qualifications: Customer service experience and basic IT skills are essential.
- Other info: Flexible hours with a focus on work-life balance and inclusivity.
The predicted salary is between 12 - 12 £ per hour.
Location: Sue Ryder Charity shop, Churchill Way, King Edward Street, Macclesfield, Cheshire, SK10 1AQ.
Hours: Zero Hours. Pay: £12.71 per hour + rewards & benefits.
Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community.
As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.
In retail, most work every weekend; our managers mainly work only 1 in 2. We don’t expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.
About you:
- Do you have excellent customer service skills?
- Are you comfortable working in a busy fast-paced environment?
If so, come and support our shop team in our Macclesfield store and contribute to the work we do across Sue Ryder!
Other responsibilities include:
- To help maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels and stock planning.
- Set high standards of merchandising and housekeeping, ensuring you and your colleagues’ health and safety is a priority.
- Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
- Act as a brand ambassador for Sue Ryder, supporting in-store campaigns to promote the brand and national fundraising initiatives.
Minimum Essential Criteria:
- Customer Service Experience
- Cash Handling/Till work
- Basic IT skills (emails/instant messaging/video calls)
- Organisational Skills
- Lone working experience
Desirable Criteria:
- High street retail/leisure/hospitality background
- KPI and target experience
- Team Player
- Merchandising/Stock rotation
Competitive Benefits Package:
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time).
- Company pension scheme.
- Staff discount with thousands of retailers.
Closing date: 3rd April. Interview date: 13th April.
If you want more than just a job, we want you. Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion:
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
Accessibility: two shops, one floor easy access; shop 2 has stairs to the sort room area and office. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Bank Shop Assistant in Macclesfield employer: Sue Ryder Care
Contact Detail:
Sue Ryder Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Shop Assistant in Macclesfield
✨Tip Number 1
Get to know the Sue Ryder brand! Familiarise yourself with their mission and values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their cause.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you stand out as a team player who can handle the busy retail environment.
✨Tip Number 3
Be ready to discuss how you can contribute to stock management and merchandising. Show them you understand the importance of keeping the shop well-stocked and organised, which is key to maximising donations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sue Ryder team and making a difference in the community.
We think you need these skills to ace Bank Shop Assistant in Macclesfield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about joining Sue Ryder and how you can contribute to our mission of providing care and support.
Tailor Your CV: Make sure your CV is tailored to the Bank Shop Assistant role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This helps us see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our careers website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about working with us there!
How to prepare for a job interview at Sue Ryder Care
✨Know the Mission
Before your interview, take some time to understand Sue Ryder's mission and values. Familiarise yourself with their commitment to providing care and support for those in need. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Bank Shop Assistant, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can relate these experiences to the fast-paced environment of a charity shop.
✨Be Ready for Stock Management Questions
Expect questions about stock processes and merchandising. Brush up on your knowledge of effective stock management and be prepared to discuss how you would ensure the shop is well-stocked and organised. Highlight any relevant experience you have in retail or similar environments.
✨Demonstrate Team Spirit
Sue Ryder values teamwork, so be ready to talk about your experiences working in a team. Share specific examples of how you've collaborated with others to achieve goals, especially in busy settings. This will show that you're a great fit for their supportive culture.