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- Tasks: Lead a charity shop, drive sales, and manage a team of volunteers.
- Company: Join Sue Ryder, a top charity retailer making a real difference.
- Benefits: Enjoy 27 days holiday, staff discounts, and a supportive work environment.
- Why this job: Make an impact in your community while developing your leadership skills.
- Qualifications: Retail management experience and a positive attitude are essential.
- Other info: Be part of a diverse team committed to equity and inclusion.
The predicted salary is between 27000 - 27000 £ per year.
Shop Manager – Sue Ryder Charity shop, 14 Tower St, Ludlow SY8 1RL
37.5 Hours per week over 7 days. £12.94 per hour.
Rewards & Benefits:
- Be there when it matters.
- Winners of the Employer of the Year for the People in Retail Awards 2023.
- Sue Ryder is one of the largest charity retailers in the UK with over 400 shops.
- Every item sold generates funding that allows us to provide 2.7 million hours of expert medical, practical, bereavement and emotional support each year in our hospices, in people's homes and in the community.
- We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.
About the Shop:
We have a much-loved presence on high streets across the country, offering a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. Our shop is ideally situated with a park and ride and a large car park nearby for customers who prefer to drive straight in.
About you:
Are you an experienced proactive shop manager with retail skills to manage our charity store? If so, join us at our shop and contribute to the work we do across Sue Ryder.
Responsibilities:
- Use retail experience to drive business, push sales and achieve targets.
- Lead your team to deliver great customer service to donors and customers.
- Work with the local community to generate donated stock.
- Recruit, train and retain a volunteer team, providing leadership and guidance.
- Set high standards of merchandising and housekeeping, prioritising health and safety.
- Manage effective stock processes to ensure well-merchandised shop with fresh, seasonal stock at all times.
- Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives.
- Manage stock processes through the Epos operation.
Qualifications & Experience:
- Proven team leadership skills and ability to lead a large volunteer team.
- Commercial awareness to deliver sales and meet deadlines, combined with planning and prioritising abilities.
- Positive can-do attitude; strong engagement skills with people.
- Good understanding of financial and IT administration.
- Experience in customer service, KPI/target achievement, organisational skills.
- High-street retail or charity retail managerial experience.
- Health and safety knowledge.
- Proficiency with Microsoft Office packages or equivalent.
- High-street retail, leisure or hospitality background.
- Experience of working alone (desirable).
Benefits:
- 27 days holiday rising to 33 days with length of service, plus bank holidays (pro-rata if part-time).
- Company pension scheme.
- Staff discount with thousands of retailers.
- Refer-a-Friend scheme – £250 payment.
- Enhanced maternity, paternity and adoption pay.
- Access to employee support programme.
Closing date: 10th April. Interview date: 17th April.
Our commitment to equity, diversity and inclusion: We recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion in our workforce, eliminating unlawful discrimination, and are a Disability Confident employer. We offer an Interview to all disabled applicants who best meet the minimum essential criteria, and provide inclusive recruitment practices and accessibility support. Sue Ryder is a proud member of the Disability Confident employer scheme.
Shop Manager in Ludlow employer: Sue Ryder Care
Contact Detail:
Sue Ryder Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Ludlow
✨Tip Number 1
Get to know the company! Research Sue Ryder and understand their mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their cause.
✨Tip Number 2
Practice your pitch! Be ready to talk about your retail experience and how it aligns with the role of Shop Manager. Highlight your leadership skills and how you can motivate a volunteer team to achieve targets.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and be prepared to discuss how you would drive sales and improve customer service in the shop. Show them you’re proactive and have a positive attitude.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, don’t forget to apply through our website for a smoother process!
We think you need these skills to ace Shop Manager in Ludlow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting those in need.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We love seeing how your skills align with what we’re looking for in a Shop Manager!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sue Ryder Care
✨Know Your Stuff
Before the interview, make sure you understand Sue Ryder's mission and values. Familiarise yourself with their work in the community and how your role as a Shop Manager can contribute to their goals. This shows genuine interest and helps you connect your experience to their needs.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams, especially in a retail or charity environment. Prepare examples of how you've motivated staff or volunteers, tackled challenges, and achieved sales targets. Highlighting your proactive approach will resonate well with the interviewers.
✨Engage with the Community
Since community engagement is key for this role, think of ways you've successfully worked with local groups or generated donations in the past. Share specific stories that demonstrate your ability to build relationships and drive stock donations, which is crucial for a charity shop.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the shop's current challenges, team dynamics, or future initiatives. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career goals and values.