Charity Shop Supervisor - Lead Customer Service in Cromer
Charity Shop Supervisor - Lead Customer Service

Charity Shop Supervisor - Lead Customer Service in Cromer

Cromer Full-Time 24000 - 36000 £ / year (est.) No home office possible
Go Premium
S

At a Glance

  • Tasks: Lead a retail team, manage stock, and achieve sales targets while providing top-notch customer service.
  • Company: A charitable organisation dedicated to making a positive impact in the community.
  • Benefits: Comprehensive benefits package, including holidays and a pension scheme.
  • Why this job: Make a difference in your community while developing your leadership skills.
  • Qualifications: Retail experience, excellent customer service skills, and previous supervisory experience.
  • Other info: Join a passionate team and help drive meaningful change.

The predicted salary is between 24000 - 36000 £ per year.

A charitable organization in Cromer is seeking a Shop Supervisor to lead the retail team and drive business. The role requires retail experience with excellent customer service skills and previous supervisory experience.

Responsibilities include:

  • Managing stock processes
  • Achieving sales targets
  • Ensuring a high standard of customer service

The position offers a comprehensive benefits package, including holidays and a pension scheme, and is focused on making a difference in the community.

Charity Shop Supervisor - Lead Customer Service in Cromer employer: Sue Ryder Care

Join our charitable organisation in Cromer, where you can make a meaningful impact in the community while enjoying a supportive work culture that values teamwork and personal growth. As a Charity Shop Supervisor, you'll benefit from a comprehensive package including holidays and a pension scheme, all while leading a dedicated retail team committed to excellent customer service and achieving sales targets.
S

Contact Detail:

Sue Ryder Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Charity Shop Supervisor - Lead Customer Service in Cromer

✨Tip Number 1

Network like a pro! Reach out to your connections in the charity sector or retail industry. You never know who might have a lead on that perfect Shop Supervisor role.

✨Tip Number 2

Show off your customer service skills! When you get the chance to chat with potential employers, share specific examples of how you've gone above and beyond for customers in previous roles.

✨Tip Number 3

Prepare for those interviews! Research the charity's mission and values, and think about how your experience aligns with their goals. This will show them you're genuinely interested in making a difference.

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for roles like the Charity Shop Supervisor. Plus, you'll be one step closer to joining a team that's all about community impact.

We think you need these skills to ace Charity Shop Supervisor - Lead Customer Service in Cromer

Retail Experience
Customer Service Skills
Supervisory Experience
Stock Management
Sales Target Achievement
Team Leadership
Communication Skills
Problem-Solving Skills
Organisational Skills
Community Engagement

Some tips for your application 🫡

Show Your Passion for Charity: When writing your application, let your passion for the charitable sector shine through. We want to see how your values align with our mission to make a difference in the community.

Highlight Relevant Experience: Make sure to showcase your retail and supervisory experience clearly. We’re looking for specific examples of how you’ve led teams and achieved sales targets in your previous roles.

Customer Service is Key: Emphasise your customer service skills in your application. We value excellent service, so share any experiences where you went above and beyond to help customers.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Sue Ryder Care

✨Know Your Charity

Before the interview, do your homework on the charitable organisation. Understand their mission, values, and the community they serve. This will not only show your genuine interest but also help you align your answers with their goals.

✨Showcase Your Customer Service Skills

Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to lead a team in providing excellent service.

✨Demonstrate Leadership Experience

Be ready to discuss your previous supervisory roles. Share how you motivated your team, managed stock processes, and achieved sales targets. Use metrics if possible to quantify your success, as this will make your achievements more tangible.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions prepared that show your interest in the role and the organisation. Ask about their future plans, how they measure success in the shop, or what challenges they currently face. This shows you're thinking ahead and are genuinely interested in contributing.

Charity Shop Supervisor - Lead Customer Service in Cromer
Sue Ryder Care
Location: Cromer
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

S
  • Charity Shop Supervisor - Lead Customer Service in Cromer

    Cromer
    Full-Time
    24000 - 36000 £ / year (est.)
  • S

    Sue Ryder Care

    1000+
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>