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- Tasks: Support our hospice by resolving IT issues and assisting with tech setups.
- Company: Join a compassionate team dedicated to providing 24-hour care in a supportive environment.
- Benefits: Enjoy flexible hours, gain valuable experience, and make a real difference in people's lives.
- Why this job: Be part of a caring community while enhancing your tech skills and helping others.
- Qualifications: Strong IT skills, reliability, patience, and the ability to work independently.
- Other info: No prior experience required; we value enthusiasm and a willingness to learn.
Our buildings and technology make it possible for us to provide 24 hour care to people when they need it most. In this role you’ll work with our maintenance team carrying out everyday IT and tech support tasks that help our hospice run to the highest standard.
Area or Department:
Hospice
Employment Type:
Voluntary
Ref No:
SJH-IT
Activities will usually include:
-Helping staff and volunteers with day-to-day IT issues such as connecting to wi-fi
-Fixing minor issues with IT hardware such as replacing broken cables
-Helping set up new IT
We hope you’ll volunteer for between 3 and 6 hours a week, but all our roles are flexible to suit you.
You might not have experience of everything on this list. That’s fine; finding the right person is more important to us than ticking all the boxes. We hope you’ll:
-Have excellent IT skills
-Be reliable
-Have a patient and friendly approach
-Be able to work well on your own when needed
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IT & Tech Support Volunteer employer: Sue Ryder
Contact Detail:
Sue Ryder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Tech Support Volunteer
✨Tip Number 1
Familiarise yourself with common IT issues that might arise in a hospice setting. Understanding basic troubleshooting steps for connectivity problems or hardware issues will show your initiative and readiness to help.
✨Tip Number 2
Reach out to current or former volunteers in similar roles to gain insights into their experiences. This can provide you with valuable information on what to expect and how to excel in the position.
✨Tip Number 3
Demonstrate your reliability by being punctual and consistent in your communication. Showing that you can commit to the flexible hours required will make you a more attractive candidate.
✨Tip Number 4
Highlight your interpersonal skills during any discussions or interviews. Being patient and friendly is crucial in a support role, especially in a sensitive environment like a hospice.
We think you need these skills to ace IT & Tech Support Volunteer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific IT and tech support tasks required. Tailor your application to highlight any relevant skills or experiences you have that align with these tasks.
Highlight Relevant Skills: In your CV and cover letter, emphasise your IT skills, reliability, and ability to work independently. Provide examples of past experiences where you've successfully resolved IT issues or supported others with technology.
Show Your Enthusiasm: Express your passion for volunteering and helping others in your application. Mention why you want to support the hospice and how you can contribute to their mission through your tech skills.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sue Ryder
✨Show Your IT Skills
Be prepared to discuss your IT skills in detail. Think of specific examples where you've successfully resolved tech issues, even if they were minor. This will demonstrate your capability and confidence in handling the tasks required for the role.
✨Emphasise Your Reliability
Since the role requires a commitment of 3 to 6 hours a week, it's important to convey your reliability. Share past experiences where you’ve consistently met deadlines or been dependable in previous roles, even if they were voluntary.
✨Demonstrate Patience and Friendliness
As you'll be assisting staff and volunteers, showcasing your patient and friendly approach is key. Prepare to share examples of how you've helped others with tech issues in a calm and supportive manner.
✨Highlight Your Flexibility
The role offers flexibility, so be sure to express your willingness to adapt to different tasks and schedules. Mention any previous experiences where you successfully adjusted to changing circumstances or took on varied responsibilities.
