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- Tasks: Provide compassionate care and support to patients and families in a hospice setting.
- Company: Sue Ryder is dedicated to supporting those facing end-of-life challenges with expert care.
- Benefits: Enjoy enhanced pay for unsociable hours, generous holiday, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a passionate and professional team.
- Qualifications: NVQ/QCF Level 2 preferred; experience in health or social care is essential.
- Other info: Flexible shifts required; we welcome diverse applicants to enrich our team.
Healthcare Assistant
Sue Ryder Leckhampton Court Hospice
Church Rd, Leckhampton, Cheltenham GL53 0QJ
37.5 Hours per week (Rotation of Days, Nights and Weekends)
£12.21 per hour (plus enhancements and competitive benefits)
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
We are there when it matters.
About us
Sue Ryder Leckhampton Court Hospice in Cheltenham is Gloucestershire’s only inpatient unit for specialist palliative care.
We support people aged 18 and over who are living with life-limiting conditions such as cancer, heart failure and lung disease by combining specialist medical care for managing pain and other symptoms with other emotional, practical and spiritual support.
We are able to provide care on our inpatient unit, virtually and in person though our community hub and in people’s home though our Hospice at Home service.
About the Role
Sue Ryder Healthcare Assistants (HCAs) play a vital role in our Hospices providing essential support to patients, families, and the broader care team. Their work ensures that patients receive compassionate, hands-on care tailored to their physical, emotional, and personal needs, often in their most vulnerable moments.
Duties include but are not limitrd to
• Monitoring the physical and emotional well-being of all clients
• Ensuring accurate reporting and documentation
• Promoting choice in the delivery of care and support.
• Enabling concerns and complaints to be raised freely by the individual and their families
Our Healthcare Assistants work on a rotational shift pattern, including early shifts, late shifts, long days, nights, and weekends. As this role supports a 24/7 service, we are seeking candidates with flexibility to work a range of shifts as required.
About you
We want to hear from dedicated Healthcare Assistants with sound clinical skills who are keen to make a real difference by providing high quality care and support to our service users at a time when they need it most. We pride ourselves on a team that has been chosen because they’re highly professional, passionate and dedicated to providing incredible end of life care.
Our ideal candidate will be empathetic, with a genuine passion for improving the lives of those with life-limiting conditions. They should have at least one year of experience working in a Health or Social Care role. While prior experience or a strong understanding of palliative care is highly desirable, we value a commitment to learning and a willingness to develop expertise in this field.
To join us as a Healthcare Assistant, you’ll need:
• An NVQ and/or QCF Level 2 qualification is highly desirable
• Proven experience of working within a team
• Care delivery experience an advantage
• Good communication skills
• Numeracy and literacy skills
• IT skills including accessing and using the internet, email and word
Benefits
• Enhanced pay for unsociable hours (30% for nights and weekend, 60% for public holidays)
• Company pension scheme
• Continuation of NHS pension (T&Cs apply)
• 27 days holiday – rising to 33 with length of service plus bank holidays
• NHS annual leave honoured (T&Cs apply)
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks – LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.
https://www.sueryder.org/jobs/why-work-for-sue-ryder
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org
https://www.sueryder.org/jobs/equity-diversity-inclusion
If you want more than just a job, we want you.
Join the team and be there when it matters.
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Healthcare Assistant employer: Sue Ryder
Contact Detail:
Sue Ryder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Healthcare Assistant at Sue Ryder. Understanding the nuances of providing compassionate care, especially in palliative settings, will help you demonstrate your commitment and suitability during any discussions.
✨Tip Number 2
Showcase your empathy and passion for patient care in your conversations. Be prepared to share personal experiences or anecdotes that highlight your dedication to improving the lives of those with life-limiting conditions.
✨Tip Number 3
Network with current or former employees of Sue Ryder if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be flexible and open about your availability for shifts. Since the role requires working various hours, expressing your willingness to adapt to the needs of the service can set you apart from other candidates.
We think you need these skills to ace Healthcare Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare or social care roles. Emphasise any specific skills related to palliative care, patient support, and teamwork, as these are crucial for the Healthcare Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing compassionate care. Mention your understanding of the emotional and physical needs of patients and how your experience aligns with the values of Sue Ryder.
Highlight Relevant Qualifications: If you have an NVQ or QCF Level 2 qualification, make sure to mention it prominently. Also, include any additional training or certifications that demonstrate your commitment to professional development in healthcare.
Showcase Soft Skills: In your application, highlight soft skills such as empathy, communication, and adaptability. These qualities are essential for a Healthcare Assistant, especially when working with vulnerable patients and their families.
How to prepare for a job interview at Sue Ryder
✨Show Your Empathy
As a Healthcare Assistant, empathy is key. Be prepared to share examples of how you've provided compassionate care in previous roles. This will demonstrate your ability to connect with patients and their families during difficult times.
✨Highlight Relevant Experience
Make sure to discuss your experience in health or social care, especially any work related to palliative care. If you have specific examples of how you've supported individuals with life-limiting conditions, share those stories to illustrate your qualifications.
✨Demonstrate Teamwork Skills
Since the role involves working closely with a team, be ready to talk about your experience collaborating with others. Highlight instances where you contributed to a positive team environment or helped resolve conflicts.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, the team, and the organisation's approach to patient care. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
