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- Tasks: Lead fundraising operations and manage key strategic projects for Sue Ryder.
- Company: Join Sue Ryder, a charity supporting people during their toughest times.
- Benefits: Enjoy 27-33 days holiday, a pension scheme, and discounts with retailers.
- Why this job: Make a real impact in fundraising while working in a supportive, collaborative environment.
- Qualifications: Experience in fundraising operations and project management is essential.
- Other info: This is a hybrid role based in London, offering a competitive salary.
The predicted salary is between 38000 - 52000 £ per year.
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Fundraising Operations Development Manager, London
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Client:
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
5c5dae404f38
Job Views:
5
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Fundraising Operations Development Manager
£44 – 52k pa plus competitive employee benefits
37.5 hours per week – 1 year FTC maternity cover
Hybrid working from home and in the London Office
London, NW1 1BU – dependent on location
Sue Ryder supports people at the most difficult times of their lives
Are you an experienced strategic and operational Fundraising Operations Manager with experience of overseeing operational functions within a fundraising environment?
Sue Ryder is looking for a Fundraising Operations Development Manager to join the Fundraising team, playing a crucial role in leading the implementation and management of Sue Ryder’s world-class fundraising operations model, while overseeing the successful delivery of our key strategic projects
The Role
Reporting to the Head of Supporter Experience, Data and Insight, you will work collaboratively with colleagues across the fundraising directorate ensuring that our Supporter Experience, Data and Insight team provide exceptional service to our internal customers, reviewing key fundraising processes and ensuring that our fundraising operations works as effectively, and efficiently as possible to support Sue Ryders fundraising strategies.
Key Responsibilities:
•Manage and report on fundraising operations performance based on Key Performance Indicators (KPIs), as well as project deliverables within the fundraising operations remit.
•Ensure the experiences of key stakeholders is in line with our strategic aims, as defined in world-class fundraising operations strategy.
•Work with key stakeholders to identify new ways of working, to enhance and improve fundraising operations processes and systems, and to develop and manage central process resources.
•Oversee and help coordinate cross departmental and cross organisational fundraising operations projects
•Oversee the wider team’s priorisation process and ensure information is available for periodic reviews.
•Manage line reports within organisational guidelines undertaking necessary management responsibilities.
About You:
•Strategic understanding of effective fundraising operations, including the ability to translate strategy into operational plans, develop processes to achieve strategic aims, and make recommendations for improvement.
•Experience leading and delivering projects successfully within clear and communicated timelines.
•Experience working effectively in a complex organisation of a similar scale and breadth of fundraising.
•Experience of Change Management and Improvement and effective approaches.
•Ability to evaluate processes and workflows holistically to identify areas for improvement and drive process improvement and change.
•Data and Technical Skills with an understanding of the importance of clean and consistent data for business planning
Competitive Benefits Package
– 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), – Company pension scheme
– Staff discount with thousands of retailers
– Refer a friend scheme – £250
– Enhanced maternity, paternity and adoption pay
– and lots more. Please visit our careers website for the full list.
Closing date: 29th July
Interview date: 7th/8th August
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Fundraising Operations Development Manager employer: Sue Ryder
Contact Detail:
Sue Ryder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fundraising Operations Development Manager
✨Tip Number 1
Network with professionals in the fundraising sector, especially those who have experience in operations management. Attend relevant events or webinars to connect with potential colleagues and learn about the latest trends in fundraising operations.
✨Tip Number 2
Familiarise yourself with Sue Ryder's mission and values. Understanding their approach to fundraising will help you align your discussions during interviews and demonstrate your commitment to their cause.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects in a fundraising context. Highlight your strategic thinking and operational skills, as these are crucial for the role.
✨Tip Number 4
Stay updated on the latest tools and technologies used in fundraising operations. Being knowledgeable about data management systems and process improvement methodologies can set you apart from other candidates.
We think you need these skills to ace Fundraising Operations Development Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight your relevant experience in fundraising operations and project management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in strategic fundraising operations. Use bullet points to detail your achievements, particularly those related to managing KPIs and leading projects.
Write a Strong Cover Letter: In your cover letter, express your passion for fundraising and how your skills align with Sue Ryder's mission. Mention specific examples of how you've improved processes or led successful projects in previous roles.
Highlight Relevant Skills: Emphasise your data and technical skills, as well as your experience in change management. Make sure to demonstrate your ability to evaluate and improve processes, which is crucial for this role.
How to prepare for a job interview at Sue Ryder
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Fundraising Operations Development Manager. Familiarise yourself with key terms like KPIs, stakeholder management, and fundraising strategies to demonstrate your knowledge during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing fundraising operations and leading projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Change Management Skills
Since the role involves overseeing improvements in processes, be ready to discuss your experience with change management. Share instances where you've successfully implemented changes and the positive outcomes that followed.
✨Ask Insightful Questions
Prepare thoughtful questions about Sue Ryder's current fundraising operations and future goals. This shows your genuine interest in the organisation and helps you assess if it's the right fit for you.
