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For Companies At a Glance
- Tasks: Engage with customers, sort donations, and maintain shop displays.
- Company: Sue Ryder is a leading UK charity retailer supporting palliative and bereavement services.
- Benefits: Enjoy a volunteer discount, gain new skills, and make friends in your community.
- Why this job: Make a real impact while learning and having fun in a supportive environment.
- Qualifications: Must be 18+, enthusiastic, reliable, and enjoy teamwork.
- Other info: Join us for a friendly taster session to meet the team!
Charity Shop Volunteer
Be there when it matters as a Sue Ryder Volunteer.
As a Sue Ryder Volunteer in one of our charity shops, you will be one of the store’s friendly faces, helping us to provide the best customer experience whilst playing an important role in raising funds for our Palliative and Bereavement services.
The role:
Our Sue Ryder shop volunteer roles are filled with variety and can cover many aspects of the role of a shop volunteer including:
- Donations and Gift Aid – meet donors, receive donations, sign donors up to Gift Aid
- Sorting, labelling, pricing of stock
- Greeting and helping customers
- Serving customers on the till (training provided)
- Maintaining shop displays, re-stocking
- Light cleaning/tidying duties to keep the shop inviting and well presented
More bespoke roles may include:
- PAT testing
- Upcycling
- Social media and photography
About you:
- Enjoy helping and engaging with customers
- Be enthusiastic and pro-active
- Have the ability to work as part of a team
- Be reliable
Working as a volunteer at one of our Sue Ryder shops is not only a rewarding way to learn new and transferable skills but also a fantastic chance to make new friends and become part of your local community. Plus, you will receive a volunteer discount on donated goods.
We are happy to discuss arranging one of our friendly taster sessions so that you may meet the team and see the shop.
Please note – we do have a minimum age requirement in our shops of 18.
About Sue Ryder:
Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people\’s homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse volunteer workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
*Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin*
If you have any questions, please contact our team at volunteer.recruitment@sueryder.org or visit: www.sueryder.org
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Charity Shop Volunteer employer: Sue Ryder
Contact Detail:
Sue Ryder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Volunteer
✨Tip Number 1
Get to know the Sue Ryder mission and values. Understanding what drives the charity will help you connect with the team and demonstrate your enthusiasm for their cause during any informal chats or taster sessions.
✨Tip Number 2
Engage with the local community. Attend local events or visit the shop beforehand to meet staff and customers. This will give you a feel for the environment and show your commitment to being an active part of the community.
✨Tip Number 3
Be proactive in asking questions during your taster session. This shows your eagerness to learn and helps you understand the role better, making you a more appealing candidate.
✨Tip Number 4
Highlight any relevant skills or experiences you have when speaking with the team. Whether it's customer service, teamwork, or even social media skills, showcasing these can set you apart from other candidates.
We think you need these skills to ace Charity Shop Volunteer
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Sue Ryder is looking for in a Charity Shop Volunteer. Highlight key responsibilities and required skills that resonate with your own experiences.
Tailor Your CV: Make sure your CV reflects your enthusiasm for volunteering and any relevant experience you have. Include any customer service roles, teamwork experiences, or community involvement that showcases your ability to engage with others.
Craft a Personal Statement: Write a personal statement that explains why you want to volunteer at Sue Ryder. Mention your passion for helping others, your interest in the charity's mission, and how you can contribute to the team.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Sue Ryder
✨Show Your Enthusiasm
Make sure to express your passion for volunteering and helping others. Share personal stories or experiences that highlight your commitment to community service, as this will resonate well with the values of Sue Ryder.
✨Demonstrate Team Spirit
Since the role involves working closely with others, be prepared to discuss your experience in team settings. Highlight how you contribute positively to a group and your ability to collaborate effectively.
✨Prepare for Customer Interaction
As a volunteer, you'll be engaging with customers regularly. Think of examples where you've provided excellent customer service or resolved issues, and be ready to share these during the interview.
✨Ask Thoughtful Questions
At the end of the interview, show your interest by asking questions about the shop's operations or the team culture. This demonstrates your eagerness to be part of the Sue Ryder community and helps you understand the role better.
