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- Tasks: Support international customers by processing orders and resolving queries.
- Company: Join a respected global manufacturing specialist with a collaborative team.
- Benefits: Competitive salary and the chance to work in a dynamic, multilingual environment.
- Why this job: Be part of exciting projects and build strong customer relationships.
- Qualifications: Fluent in a European language and experienced in customer service.
- Other info: Great opportunity for career growth in a supportive team culture.
The predicted salary is between 28800 - 43200 £ per year.
Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a Customer Service Specialist. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment.
Key Responsibilities:
- Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met
- Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems
- Contribute to projects such as Salesforce implementation, new product launches, and process improvements
- Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction
- Build strong customer relationships, providing technical guidance where appropriate
- Maintain accurate customer records and documentation
Candidate Requirements:
- Fluent written and spoken European Language skills (French, German, Spanish, Italian, Polish, Hungarian)
- Proven experience in a customer service role, manufacturing or export experience would be advantageous but not essential
- Excellent problem-solving and communication skills
- Ability to manage multiple tasks while maintaining attention to detail
- Confident using CRM systems (Salesforce experience beneficial) and Microsoft Office
- A proactive team player with a positive and flexible approach
What’s On Offer:
- Competitive salary
- Opportunity to join a well-established, global company
- Be part of a supportive, dynamic, and multilingual team
- Exposure to international customers and projects
This is an outstanding organisation to work with and the successful candidate will enjoy being part of a dynamic and forward-thinking team culture. To apply, please send your CV to Sue Ross Recruitment. We look forward to helping you take the next step in your career.
Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Bilingual Customer Service Specialist (Europpean Languages) in Sheffield employer: Sue Ross Recruitment Ltd
Contact Detail:
Sue Ross Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Service Specialist (Europpean Languages) in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Bilingual Customer Service Specialist role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your interview skills! Get a friend to do a mock interview with you, focusing on customer service scenarios. This will help you feel more confident and prepared when it comes to showcasing your problem-solving abilities.
✨Tip Number 3
Research the company! Familiarise yourself with their products and services, especially in manufacturing and exports. This knowledge will not only impress during interviews but also help you tailor your responses to show how you can contribute to their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our dynamic team. Don't miss out on this opportunity!
We think you need these skills to ace Bilingual Customer Service Specialist (Europpean Languages) in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your bilingual abilities and any relevant customer service experience to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and resolve issues effectively!
Apply Through Our Website: To make sure your application gets to us smoothly, apply directly through our website. It’s the best way to ensure we see your amazing skills and experiences right away!
How to prepare for a job interview at Sue Ross Recruitment Ltd
✨Know Your Languages
Since this role requires fluency in European languages, make sure you brush up on your language skills before the interview. Be prepared to demonstrate your proficiency, perhaps by answering questions or discussing scenarios in the language relevant to the job.
✨Understand the Company and Role
Research the company and its operations, especially in manufacturing and customer service. Familiarise yourself with their products and services, and think about how your experience aligns with their needs. This will help you answer questions more effectively and show your genuine interest.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved customer issues or improved processes. Highlight your ability to manage multiple tasks while maintaining attention to detail, as this is crucial for the role.
✨Be a Team Player
Emphasise your collaborative spirit during the interview. Share instances where you've worked well within a team, especially in a multilingual environment. This will demonstrate that you can contribute positively to their dynamic team culture.
