Sales & Lettings Administrator

Sue Ross Recruitment are seeking a proactive and enthusiastic Sales & Lettings Administrator to join our client’s busy and friendly team in Dronfield, with cover required at other offices across north Derbyshire. You will play a vital role in supporting all branch operations. You will be the first point of contact for clients, tenants, contractors, vendors and buyers, managing a wide range of administrative duties in a fast-paced, customer-focused environment. Key Responsibilities * Answer and manage high volumes of telephone and email enquiries in a busy sales environment * Coordinate and schedule property viewings with potential buyers and tenants * Provide feedback to vendors and landlords following viewings * Process tenant applications, including referencing and tenancy paperwork * Liaise with maintenance contractors and arrange property repairs as needed * Record and manage incoming offers, keeping vendors and landlords updated * Conduct property inspections and accompany viewings when required * Maintain accurate records and ensure all documents are filed in line with GDPR and internal standards * Support branch staff and negotiators with day-to-day administrative tasks * Deliver excellent customer service to tenants, landlords, buyers, and vendors Candidate Requirements * Prior experience in sales or lettings administration preferred, but not essential * Strong backgroun…