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- Tasks: Manage daily clinic operations and support the clinical team in a fast-paced environment.
- Company: Join a respected private health clinic in Sheffield known for patient-centred services.
- Benefits: Enjoy excellent career opportunities and a supportive working environment with professional development.
- Why this job: Be part of a dynamic team culture focused on improving patient experiences and operational efficiency.
- Qualifications: Must have 2+ years in healthcare administration and a Level 3 qualification in a relevant field.
- Other info: This role is perfect for proactive individuals passionate about healthcare management.
The predicted salary is between 36000 - 60000 £ per year.
Sue Ross Recruitment are working on behalf of our client, a highly respected private health clinic in Sheffield, to recruit a Clinic Manager on a permanent basis. This role is ideal for a proactive senior healthcare administrator with a passion for delivering efficient, patient-centred services in a fast-paced environment. The Clinic Manager will play a pivotal role in ensuring the smooth running of clinical services, supporting the clinical team, managing administrative workflows, and maintaining compliance with all regulatory standards. Key Responsibilities for the Clinic Manager role: Clinic Operations & Administration * Manage daily clinic operations, including scheduling, room bookings, and staff rotas. * Ensure efficient coordination of assessments, reviews, and follow-up appointments. * Serve as the first point of contact for high-end clients and clinicians, maintaining a professional and calm environment. * Uphold accurate record-keeping practices in accordance with GDPR and CQC standards. * Coordinate communication with clients, GPs, Integrated Care Boards (ICBs), and other external partners. * Maintain and update Standard Operating Procedures (SOPs), policies, and compliance documents. Business Support * Monitor service performance metrics and provide regular reports to senior leadership. * Assist with audit preparation, data collation, and regulatory submissions. * Support onboarding of new clinical and administrative staff, including inductions. * Contribute to the ongoing improvement of workflows, digital systems, and patient experience. Client Experience * Maintain a warm, confidential, and accessible front-of-house presence. * Address client queries and complaints with sensitivity, escalating as appropriate. * Support clients navigating the Right to Choose pathway, including paperwork and liaison with GPs. * Process electronic payments from private payers and provide appropriate documentation. Candidate Requirements for the Clinic Manager role: * Previous experience in healthcare, clinic, or practice management * Strong understanding of GDPR, CQC, and safeguarding * Excellent organisation, multitasking, and communication skills * Proficient in Microsoft Office and clinical systems (e.g., Semble, Log my Care) * Comfortable managing staff rotas, inductions, and performance tracking Qualifications Required for the Clinic Manager role: Essential: * Level 3 qualification (or equivalent experience) in Business Admin, Health & Social Care or similar * 2+ years in an administrative or office management role What’s on Offer for the Clinic Manager role: * Excellent career opportunities within an expanding and innovative service provider. * Supportive working environment with access to professional development opportunities. This is an outstanding organisation to work with and the successful candidate will enjoy being part of a dynamic and forward thinking team culture. Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment
Clinic Manager employer: Sue Ross Recruitment Ltd
Contact Detail:
Sue Ross Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager
✨Tip Number 1
Familiarise yourself with the specific healthcare regulations such as GDPR and CQC standards. Being able to discuss these in detail during your interview will show that you are well-prepared and understand the compliance aspects of the role.
✨Tip Number 2
Highlight your experience in managing clinic operations, especially in scheduling and staff rotas. Prepare examples of how you've successfully improved workflows or patient experiences in previous roles to demonstrate your proactive approach.
✨Tip Number 3
Research the clinic's services and values thoroughly. This will allow you to tailor your conversation during the interview, showing that you are genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 4
Practice your communication skills, particularly in handling client queries and complaints. Role-playing scenarios can help you articulate your approach to maintaining a professional and calm environment, which is crucial for this role.
We think you need these skills to ace Clinic Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare administration and management. Emphasise your organisational skills, understanding of GDPR and CQC standards, and any specific software proficiency that aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient-centred services and your proactive approach to clinic management. Mention specific examples from your previous roles that demonstrate your ability to manage operations and improve workflows.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your capability in managing clinic operations, such as improving patient satisfaction scores or streamlining administrative processes.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Clinic Manager role.
How to prepare for a job interview at Sue Ross Recruitment Ltd
✨Showcase Your Experience
Be prepared to discuss your previous experience in healthcare or clinic management. Highlight specific examples where you successfully managed operations, improved workflows, or enhanced patient experiences.
✨Demonstrate Your Knowledge of Regulations
Familiarise yourself with GDPR, CQC standards, and safeguarding practices. Be ready to explain how you have implemented these regulations in past roles to ensure compliance and protect patient data.
✨Exhibit Strong Communication Skills
As a Clinic Manager, communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle client queries or complaints in a sensitive manner.
✨Prepare Questions for the Interviewers
Show your interest in the role by preparing thoughtful questions about the clinic's operations, team dynamics, and future goals. This demonstrates your proactive approach and eagerness to contribute to their success.
