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For Companies At a Glance
- Tasks: Welcome visitors, handle admissions, and support the Castle shop.
- Company: Sudeley Castle & Gardens, a vibrant and historic venue.
- Benefits: Flexible hours, competitive pay at £13.00 per hour, and a supportive team.
- Why this job: Join a fun team and create memorable experiences for guests.
- Qualifications: Great customer service skills and a friendly attitude.
- Other info: Seasonal role from March to November 2026 with exciting events.
The predicted salary is between 13 - 16 £ per hour.
Seasonal role, March to November 2026, with flexible hours worked to a rota. Sudeley Castle & Gardens are looking for two Seasonal Visitor Centre and Admissions Assistants to welcome guests and support the day-to-day running of the Castle shop, keeping it tidy, well stocked, inviting and to encourage shop sales in a natural, friendly way.
Key Responsibilities
- Welcome visitors throughout their visit - answering questions, sharing useful information, and gathering feedback as guests leave.
- Handle admissions, group arrivals, and retail sales confidently, ensuring payments are processed smoothly and accurately.
- Keep the Visitor Centre running smoothly and safely, maintaining high presentation standards and supporting duty management, first aid, and fire procedures when needed.
Please note, this role is offered on a seasonal contract, requiring the successful candidate to work flexibly following a rota between March and November 2026. The hourly rate for this position is £13.00.
How to apply
If you enjoy working with people, take pride in great service, and want to be part of a supportive team, please send your latest CV and covering letter to recruitment@sudeley.org.uk by Monday, 9th February 2026.
Visitor Centre and Admissions employer: Sudeley Castle
Contact Detail:
Sudeley Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Centre and Admissions
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sudeley Castle & Gardens. Familiarise yourself with their values and what makes them unique. This will help you connect better during the conversation.
✨Tip Number 2
Practice your people skills! Since this role is all about welcoming visitors and providing great service, think of examples from your past experiences where you've excelled in customer service. Be ready to share these stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It shows that you take the opportunity seriously and are ready to represent Sudeley Castle & Gardens.
✨Tip Number 4
Apply through our website! While sending your CV and cover letter via email is great, we encourage you to check out our website for any additional application tips or insights. It’s a good way to stand out from the crowd!
We think you need these skills to ace Visitor Centre and Admissions
Some tips for your application 🫡
Show Your Personality: When writing your CV and covering letter, let your personality shine through! We want to see how you connect with people and your passion for providing great service. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Tailor Your Application: Make sure to tailor your CV and cover letter to the Visitor Centre and Admissions role. Highlight any relevant experience you have in customer service or retail, and mention specific skills that match the job description. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll find all the details you need there. Plus, it helps us keep everything organised, so we can focus on finding the best candidates like you!
How to prepare for a job interview at Sudeley Castle
✨Know the Castle Inside Out
Before your interview, take some time to research Sudeley Castle & Gardens. Familiarise yourself with its history, key attractions, and any upcoming events. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Visitor Centre and Admissions Assistant, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve handled difficult situations or gone the extra mile for a visitor.
✨Practice Handling Payments
Since you'll be processing admissions and retail sales, it’s crucial to demonstrate confidence in handling payments. Brush up on your cash handling skills and be ready to discuss how you ensure accuracy and efficiency in transactions.
✨Emphasise Flexibility and Team Spirit
This role requires flexibility with hours and working as part of a team. Be prepared to discuss your availability and how you work well with others. Share experiences where you’ve adapted to changing situations or supported your colleagues during busy times.
