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For Companies At a Glance
- Tasks: Welcome visitors, handle admissions, and support the Castle shop.
- Company: Sudeley Castle & Gardens, a vibrant and historic venue.
- Benefits: Flexible hours, competitive pay at £13.00 per hour, and a supportive team environment.
- Why this job: Join a fun team and create memorable experiences for guests.
- Qualifications: Great customer service skills and a friendly attitude.
- Other info: Seasonal role from March to November 2026 with exciting events happening.
The predicted salary is between 13 - 16 £ per hour.
Seasonal role, March to November 2026, with flexible hours worked to a rota. Sudeley Castle & Gardens are looking for two Seasonal Visitor Centre and Admissions Assistants to welcome guests and support the day-to-day running of the Castle shop, keeping it tidy, well stocked, inviting and to encourage shop sales in a natural, friendly way.
Key Responsibilities
- Welcome visitors throughout their visit - answering questions, sharing useful information, and gathering feedback as guests leave.
- Handle admissions, group arrivals, and retail sales confidently, ensuring payments are processed smoothly and accurately.
- Keep the Visitor Centre running smoothly and safely, maintaining high presentation standards and supporting duty management, first aid, and fire procedures when needed.
Please note, this role is offered on a seasonal contract, requiring the successful candidate to work flexibly following a rota between March and November 2026. The hourly rate for this position is £13.00.
How to apply
If you enjoy working with people, take pride in great service, and want to be part of a supportive team, please send your latest CV and covering letter by Monday, 9th February 2026.
Visitor Centre and Admissions in London employer: Sudeley Castle
Contact Detail:
Sudeley Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Centre and Admissions in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with Sudeley Castle & Gardens, its history, and what makes it special. This way, when you chat with visitors, you can share interesting tidbits that make their experience even better.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable welcoming guests and answering their questions. The more relaxed and friendly you are, the more likely visitors will enjoy their time and come back for more.
✨Tip Number 3
Be ready for anything! Since this role involves handling admissions and retail sales, brush up on your cash handling skills and be prepared to manage different situations. Confidence is key, so practice makes perfect!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Visitor Centre and Admissions in London
Some tips for your application 🫡
Show Your Personality: When writing your CV and covering letter, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and working with people.
Tailor Your Application: Make sure to tailor your CV and cover letter to the Visitor Centre and Admissions role. Highlight any relevant experience you have in retail or customer service, and mention how you can contribute to keeping our shop inviting and well-stocked.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sudeley Castle
✨Know the Castle Inside Out
Before your interview, do a bit of research on Sudeley Castle & Gardens. Familiarise yourself with its history, key attractions, and any upcoming events. This will not only impress your interviewers but also help you answer questions about how you would engage with visitors.
✨Showcase Your People Skills
Since this role is all about welcoming guests and providing great service, be ready to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond to help someone or turned a negative experience into a positive one.
✨Demonstrate Flexibility
This position requires flexible hours, so be prepared to discuss your availability. Highlight your willingness to adapt to different shifts and how you can manage your time effectively. This shows that you're committed and ready to jump in whenever needed.
✨Practice Handling Payments
As you'll be handling admissions and retail sales, it’s a good idea to brush up on your cash handling skills. You might be asked how you would ensure smooth transactions, so think through your approach to accuracy and customer interaction during payment processes.
