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- Tasks: Lead daily operations of the Administration Department and manage a team of 2 Administrators.
- Company: High-growth Apprenticeship/Training Provider in Worcester, recognised for development and support for women.
- Benefits: Salary between ÂŁ30,000 - ÂŁ35,000, private healthcare, 27 days holiday plus more.
- Why this job: Join a dynamic team and make a real impact in the training sector.
- Qualifications: Experience in managing administrative teams within the apprenticeships industry is essential.
- Other info: Enjoy flexible working hours, lots of socials, and excellent career growth opportunities.
The predicted salary is between 24000 - 28000 ÂŁ per year.
Do you want to work with a high-growth company in Worcester? Are you keen to work for a company recognised as a top Employer for women, and a top employer for development? Our customer is a high-growth Apprenticeship/Training Provider in Worcester. They partner with some of the top recognised brands across the UK. They have achieved phenomenal growth over the last 2 years, especially since the inception of the sales team, which has grown their learner portfolio by over 10,000.
The Administration Manager is responsible for leading the day-to-day operations of the Administration Department, ensuring that all learner, employer, and compliance processes are accurate, timely, and meet regulatory and audit standards (DfE, Ofsted). You will manage a team of 2 Administrators, consistently reviewing processes to ensure best practice, accuracy, and compliance at every level, with a right first-time expectation. You will lead 1:1s and attend key, weekly management meetings.
Key areas of responsibility include:
- Learner Data & Compliance: Overseeing the enrolment process, ensuring detailed, accurate information in all learner records that are compliant with standards. You will ensure learner breaks are accurately logged and followed up upon, and that digital records are all up to date.
- Audit Leadership: Lead on internal compliance reviews and prepare for external inspections/audits. You will work closely with the Finance function to resolve data errors.
- Facilities Management (FM): Oversee the administration of soft and hard FM services, including contractors responsible for cleaning, maintenance, and building compliance. You will act as the main liaison for external FM providers.
- Safeguarding: This role is designated as the Safeguarding Departmental Lead.
- Operational Support: You will take a proactive, “roll-your-sleeves-up” approach. The admin team is also responsible for the front of house of this busy office (including opening/closing of the office), so rota management will be a key part of this.
- Strategic Engagement: Attend sector conferences, webinars, and network meetings to stay informed of funding changes and policy updates, sharing key insights with senior management.
Essential Requirements
The ideal person for the Administration Manager will:
- Have proven experience managing administrative or compliance teams within the apprenticeships industry to understand the industry regulations/compliance requirements.
- Be a strong people manager, with the ability to coach junior staff members to high standards.
- Be comfortable leading as well as getting involved in day-to-day administration tasks.
- Be competent in sector-specific administration and CRM systems (or similar).
- Commute to Worcester daily.
What’s in it for you?
Salary: ÂŁ30,000 - ÂŁ35,000
Benefits: Private Healthcare (including dental & optical), Pension.
Time Off: 27 days holiday + 3 days for Xmas + Birthday (after 1 year) + bank holidays.
Work/Life: Flexible working hours, but site based (Site open 8am - 5pm) – 37 hours per week.
Culture: Lots of socials, Xmas party, sports teams etc.
Interview Process
Screening – Teams: Agency Search Partner
1st Stage – Head of Administration
2nd Stage Interview: CEO
Our Commitment to You: Every application will be reviewed and responded to by a human. If you have not heard from us in 24-48 hours, it could be that you are in a secondary shortlist, please feel free to pop us a note to check in.
Administration Manager in Worcester employer: Sudale Search & Select
Contact Detail:
Sudale Search & Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Manager in Worcester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the apprenticeships and training sector. Attend local events, webinars, or even just grab a coffee with someone in the industry. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience managing teams and compliance processes. Use specific examples that demonstrate your ability to lead and ensure accuracy in administration.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email. It shows you're keen and can set you apart from other candidates.
✨Tip Number 4
Prepare for those interviews! Research the company’s growth and their approach to compliance in the apprenticeships sector. Bring insightful questions to the table that show you’re genuinely interested in their mission and how you can contribute.
We think you need these skills to ace Administration Manager in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Manager role. Highlight your experience in managing administrative teams and compliance processes, especially within the apprenticeships sector. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your people management skills and any relevant achievements.
Showcase Your Compliance Knowledge: Since compliance is key for us, make sure to showcase your understanding of industry regulations and audit processes in your application. We’re looking for someone who can hit the ground running, so any specific examples will help!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, we promise every application will be reviewed by a human!
How to prepare for a job interview at Sudale Search & Select
✨Know Your Stuff
Make sure you understand the key responsibilities of the Administration Manager role. Familiarise yourself with learner data compliance, audit processes, and facilities management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a strong people manager, you'll need to demonstrate your ability to lead and coach a team. Prepare examples of how you've successfully managed teams in the past, especially in the apprenticeships sector. Highlight your approach to mentoring junior staff and maintaining high standards.
✨Be Ready to Roll Up Your Sleeves
This role requires a proactive attitude, so be prepared to discuss how you’ve tackled day-to-day administrative tasks in previous positions. Share specific instances where you’ve taken initiative to improve processes or resolve issues, showing that you’re not afraid to get involved.
✨Stay Informed and Engaged
Since strategic engagement is part of the role, it’s important to show that you’re up-to-date with industry trends and changes. Mention any relevant conferences, webinars, or networking events you’ve attended, and share insights that could benefit the company.