At a Glance
- Tasks: Support clients with employee benefits and ensure outstanding service delivery.
- Company: Join a diverse and inclusive team at a leading Employee Benefit Solutions provider.
- Benefits: Competitive salary, generous leave, health perks, and professional development support.
- Other info: Flexible working arrangements and clear career pathways for growth.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: 2+ years in Employee Benefits administration and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
Our specialist Employee Benefit Solutions division provides employee benefits advice, consultancy, and support to clients of all types and sizes, from workplace pensions and group risk to staff communications. We now have a fantastic opportunity for an experienced Employee Benefits Administrator to join the team.
As an Employee Benefits Administrator you will work as part of a highly professional support team that enables our Planners to maintain a portfolio of employee benefits clients and ensures that the business is able to deliver an outstanding service to its customers.
Key aspects of the role will include:
- Liaising with policy providers for policy details, obtaining policy illustrations, processing new business applications and tracking to completion
- Processing both group protection, health and wellbeing and group pension renewals/reviews and preparing documentation for client annual review meetings
- Ensuring that client records are kept up to date and accurate
- Preparing documentation, client reports and annual review correspondence
- Processing client invoices and provider commission and following up where required
We are looking for an excellent communicator with a passion for delivering an outstanding level of service and the confidence to maintain and develop strong relationships with both existing and potential clients.
You will also need:
- A minimum of 2 years' experience within Employee Benefits administration
- Good attention to detail and numeracy skills with high degree of accuracy
- Excellent interpersonal and organisational skills
- Working knowledge of Microsoft Word and Excel packages essential
What you can expect from us:
- A competitive basic salary, annual pay reviews and performance linked increases
- 25 days Annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure
- Excellent company pension scheme with a generous employer contribution
- Agile and family friendly working arrangements to allow for a great work/life balance
- Company sick pay
- Enhanced maternity, paternity and adoption pay
- Up to 40% discount on Aviva Insurance & Investment products
- £450 towards the purchase of home office equipment
- Group Life Assurance Scheme: 8 x salary
- Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more!
- A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digital GP, Mental health and Nutrition Sessions and Employee Assistance Programme
- Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening
- Support with cost of professional exams/study days
- Charity Days
- Company Events
- Group Income Protection
Our Wellbeing committee works hard to ensure we can support the wellbeing of our colleagues, whatever their needs. Some of the support we currently offer includes:
- Employee Assistance Programme including access to a 24/7 support line
- Access to mental health first aiders
- Menopause support
- Parental and compassionate leave
- Wellbeing Library and Hub
- Aviva DigiCare and Workplace
- Bereavement Helpline
Support in achieving your career goals:
- Sponsorship for relevant professional exams and study leave
- Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance
- Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams
- Clear career pathways and endless internal job opportunities
- Access to a huge range of free courses via our Learning Management system
We do not accept unsolicited CV submissions from agencies, any such will be accepted as a direct application from the candidate.
Our commitment to DE&I: Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work. In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
Employee Benefits Administrator in London employer: Successionwealth
At Succession, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With competitive salaries, generous benefits, and flexible working arrangements, our Employee Benefits Administrators enjoy a fulfilling career while maintaining a healthy work-life balance. Join us in a dynamic environment where your contributions are valued, and you have access to numerous opportunities for advancement and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Benefits Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Employee Benefits field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its employee benefits offerings. Show us that you’re genuinely interested and ready to contribute to their success. Tailor your responses to highlight how your experience aligns with their needs.
✨Tip Number 3
Practice your communication skills! As an Employee Benefits Administrator, you'll need to liaise with clients and providers. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Employee Benefits Administrator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Employee Benefits Administrator role. Highlight your relevant experience and skills, especially those that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about employee benefits and how your background makes you a great fit for us. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail:Since this role requires accuracy, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our fantastic team!
How to prepare for a job interview at Successionwealth
✨Know Your Stuff
Make sure you brush up on the specifics of employee benefits administration. Familiarise yourself with common policies, group protection, and health and wellbeing schemes. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Employee Benefits Administrator, you'll need to communicate effectively with clients and providers. Prepare examples of how you've successfully managed client relationships or resolved issues in the past. This will demonstrate your interpersonal skills and ability to deliver outstanding service.
✨Attention to Detail is Key
Highlight your attention to detail during the interview. Bring up instances where your accuracy made a difference, whether it was in processing applications or preparing documentation. This will reassure them that you can handle the meticulous nature of the job.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the role. Think about how you would handle client inquiries or policy discrepancies. Practising these scenarios will help you articulate your thought process and problem-solving skills clearly.
