At a Glance
- Tasks: Be the friendly face of our office, welcoming clients and ensuring everything runs smoothly.
- Company: Join a vibrant team at a leading company focused on client care and support.
- Benefits: Enjoy competitive pay, generous leave, and fantastic health benefits.
- Other info: Great career growth opportunities with access to professional development and training.
- Why this job: Make a real impact by creating a welcoming environment for everyone.
- Qualifications: Previous customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 € per year.
Are you someone who loves meeting people, bringing positive energy into the workplace, and keeping things running smoothly? We’re looking for a Localities Assistant to join our team in our Chester office. This role is a blend of front‑of‑house reception duties and essential administrative support, ensuring the smooth running of the office each day. This is a fantastic opportunity for someone who thrives in a busy, people‑focused environment and enjoys delivering outstanding service every single day.
What You’ll Be Doing
No two days will be the same! You'll be the first point of contact for clients, visitors and colleagues, helping to create a seamless and professional experience. Your role will include:
- Front‑of‑House Excellence
- Warmly meeting and greeting all clients and visitors as they arrive.
- Handling incoming calls and directing them to the right people with confidence and clarity.
- Supporting meeting room bookings and ensuring everything runs like clockwork.
- Office Coordination
- Sorting and distributing post efficiently.
- Working with site reps to manage stationery and supply orders.
- Keeping telephone and email directories up to date and managing email distribution lists.
- Maintaining stock levels of core stationery items.
- Data & Facilities Support
- Helping collate facilities management data (phones, utilities, invoices, consumables).
- Managing inventory lists for furniture and IT equipment across all sites.
- Health & Safety Administration
- Maintaining key H&S records including training logs, accident reports and safety assessments.
What We’re Looking For
We’re seeking someone who brings warmth, professionalism and a passion for supporting others. Here’s what we think will help you thrive:
- Essential Skills & Experience
- Previous experience in reception, front‑of‑house or customer service roles.
- Excellent call-handling skills and confidence using Office 365.
- Strong written and spoken English skills.
- Personal Qualities
- Calm, organised and steady in busy or demanding situations.
- A friendly, professional manner with brilliant interpersonal abilities.
Why You’ll Love Working With Us
You won’t just be a receptionist, you’ll be a central part of how our office operates. You’ll meet new people every day, build relationships across teams, and play a key role in creating an environment that feels welcoming, efficient and supportive. This is a role where your personality truly matters and where your contribution is genuinely valued.
What You Can Expect From Us
- A competitive basic salary, annual pay reviews and performance linked increases as well as a fantastic range of benefits including:
- 25 days Annual leave rapidly increasing with service, plus bank holidays and additional days for Christmas closure.
- Excellent company pension scheme with a generous employer contribution.
- Agile and family friendly working arrangements to allow for a great work/life balance.
- Company sick pay.
- Enhanced maternity, paternity and adoption pay.
- Up to 40% discount on Aviva Insurance & Investment products.
- £465 towards the purchase of home office equipment.
- Group Life Assurance Scheme: 8 x salary.
- Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more!
- A range of health benefits including eye care vouchers, flu vaccinations, Annual Health Screening, Digital GP, Mental health and Nutrition Sessions and Employee Assistance Programme.
- Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening.
- Support with cost of professional exams/study days.
- Charity Days.
- Company Events.
- Support in Achieving Your Career Goals
- Sponsorship for relevant professional exams and study leave.
- Access to funded apprenticeships in a range of topics, such as business administration, leadership & management, and accounting & finance.
- Access to Insights Discovery, a psychometric tool, which helps individuals and teams to connect better, overcome challenges & conflict resulting in high performing teams.
- Clear career pathways and endless internal job opportunities.
- Access to a huge range of free courses via our Learning Management system.
We do not accept unsolicited CV submissions from agencies, any such will be accepted as a direct application from the candidate. Succession is committed to building and preserving a culture of inclusion and diversity. With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business. Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work. In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
Localities Assistant in Chester employer: Successionwealth
At Succession, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every Localities Assistant plays a crucial role in creating a welcoming and efficient office environment. With competitive salaries, generous benefits, and a strong commitment to employee growth through professional development opportunities, we ensure that our team members thrive both personally and professionally in our Chesteroffice. Join us to be part of a diverse and inclusive team that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Localities Assistant in Chester
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you connect with the interviewers and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, and showing up well-dressed can set a positive tone for the rest of your meeting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Localities Assistant in Chester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Experience:Make sure to highlight any previous experience in reception or customer service roles. We’re looking for specific examples that demonstrate your skills in handling calls and managing front-of-house duties.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language and check for spelling and grammar mistakes to make a great first impression!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Successionwealth
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Localities Assistant role. Familiarise yourself with the key responsibilities like front-of-house duties and office coordination. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your People Skills
Since this role is all about meeting and greeting clients and visitors, be ready to share examples of how you've excelled in customer service or front-of-house roles. Highlight your friendly, professional manner and any specific situations where you’ve gone above and beyond to create a positive experience.
✨Prepare for Common Questions
Think about questions they might ask related to handling calls, managing office supplies, or maintaining health and safety records. Prepare concise answers that reflect your experience and how you can contribute to a smooth-running office environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they measure success in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
