At a Glance
- Tasks: Be the friendly face of our office, greeting clients and managing calls with ease.
- Company: Join a supportive team at a leading Plymouth office with a vibrant culture.
- Benefits: Enjoy competitive pay, 25 days holiday, and fantastic health perks.
- Other info: Great career growth opportunities and access to funded professional development.
- Why this job: Make a real impact by creating a welcoming environment for everyone.
- Qualifications: Previous customer service experience and strong communication skills are essential.
The predicted salary is between 25185 - 28000 £ per year.
Localities Assistant (Reception / Front‑of‑House)
We’ve got a spot for a localities assistant at our Plymouth office (Derriford) with free on‑site parking.
Are you a people person who's upbeat, efficient and happy to keep the workplace running smoothly?
This role blends front‑of‑house reception duties with essential administrative support to keep the office humming each day.
It’s perfect for someone who thrives in a busy, people‑focused environment and loves providing outstanding service.
What You’ll Be Doing
No two days are identical. You’ll be the first point of contact for clients, visitors and colleagues, helping to create a seamless, professional experience. Your role will include:
- Front‑of‑House Excellence
- Warmly meeting and greeting all clients and visitors as they arrive.
- Handling incoming calls and directing them to the right people with confidence and clarity.
- Supporting meeting room bookings and ensuring everything runs like clockwork.
- Office Coordination
- Sorting and distributing post efficiently.
- Managing stationery and supply orders.
- Keeping telephone and email directories up to date and managing email distribution lists.
- Data & Facilities Support
- Helping collate facilities management data (phones, utilities, invoices, consumables).
- Managing inventory lists for furniture and IT equipment across all sites.
- Health & Safety Administration
- Maintaining key H&S records including training logs, accident reports and safety assessments.
- What We’re Looking For
We’re seeking someone who brings warmth, professionalism and a passion for supporting others. Here’s what we think will help you thrive:
Essential Skills & Experience
- Previous experience in reception, front‑of‑house or customer service roles.
- Excellent call‑handling skills and confidence using Office 365.
- Strong written and spoken English skills.
- Personal Qualities
- Calm, organised and steady in busy or demanding situations.
- A friendly, professional manner with brilliant interpersonal abilities.
- Why You’ll Love Working With Us
You won’t just be a receptionist; you’ll be a central part of how our office operates, building relationships across teams and creating an environment that feels welcoming, efficient and supportive.
Your personality truly matters and is genuinely valued.
- What You Can Expect From Us
- A competitive basic salary, annual pay reviews and performance‑linked increases as well as a fantastic range of benefits.
- 25 days Annual leave (increasing with service), plus bank holidays and additional days for Christmas closure.
- Excellent company pension scheme with a generous employer contribution.
- Agile and family‑friendly working arrangements for a great work/life balance.
- Company sick pay.
- Enhanced maternity, paternity and adoption pay.
- Up to 40% discount on Aviva Insurance & Investment products.
- £465 towards the purchase of home office equipment.
- Group Life Assurance Scheme: 8 x salary.
- Access to the Benefit Hub; discounts on shopping, dining out, holidays and lots more.
- A range of health benefits including eye‑care vouchers, flu vaccinations, Annual Health Screening, Digital GP, mental‑health and nutrition sessions and Employee Assistance Programme.
- Voluntary flexible benefits platform including Private Medical Insurance, Medical Cash Plan, Dental Insurance, Critical Illness and Health Screening.
- Support with cost of professional exams /study days.
- Charity Days.
- Company Events.
- Support in Achieving Your Career Goals
- Sponsorship for relevant professional exams and study leave.
- Access to funded apprenticeships in business administration, leadership & management, accounting & finance.
- Access to Insights Discovery, a psychometric tool that helps individuals and teams connect better, overcome challenges & conflict, leading to high‑performing teams.
- Clear career pathways and endless internal job opportunities.
- Access to a huge range of free courses via our Learning Management system.
We do not accept unsolicited CV submissions from agencies. Any such will be treated as a direct application from the candidate.
Succession is committed to building and preserving a culture of inclusion and diversity.
With a diverse team of employees we are able to grow, innovate and deliver excellent client care to help us reach our goals as a business.
Our diverse teams help us reflect and understand the communities in which we operate and the subjects we cover in our everyday work.
In recruiting for Succession, we welcome the unique contributions all candidates can bring regardless of their background and strive to ensure that every candidate is given the best chance of success through fair and equitable recruitment practice.
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