Succession Wealth is seeking an Operations Quality Assurance Manager to lead the QA function, driving continuous improvement across operations and ensuring high-quality client outcomes. You will coach the QA team, manage workloads against service standards, and collaborate with stakeholders to embed quality throughout processes.
The role emphasizes analysing quality findings, producing insights, and implementing corrective actions while promoting accountability and a culture of continuous
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QA & Operations Excellence Lead in Birmingham employer: Succession Wealth
Succession Wealth is an exceptional employer, offering a dynamic and supportive work culture that prioritises employee growth and development. With a focus on hybrid working in the vibrant city of London, employees benefit from structured training, sponsorship for professional exams, and the opportunity to collaborate closely with experienced advisers, ensuring a fulfilling career path in financial planning.