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For Companies At a Glance
- Tasks: Be the friendly face of our garage, managing bookings and customer inquiries.
- Company: Join AV Autos, a family-run garage with a supportive vibe.
- Benefits: Earn £13.20-£15.00 per hour plus monthly profit share and employee discounts.
- Why this job: Gain valuable experience in a dynamic environment while helping customers with their vehicle needs.
- Qualifications: Previous receptionist experience and great communication skills are essential.
- Other info: Flexible part-time hours with opportunities for overtime and training provided.
Overview
Garage Receptionist / Admin Assistant (PART-TIME) at Successful Mums Career Academy
Location: Unit 2, Broomsleigh Business Park, Beckenham/Sydenham, United Kingdom
Job Details
- Job Type: Part-time (with overtime available)
- Working Hours: 8am-3pm Monday-Friday. One hour’s lunch break between 12 and 1pm.
- Salary: £13.20-£15.00 per hour, depending on experience in a garage environment. Plus monthly profit share, between £100-£700 per month.
Job Overview
We are looking for a dedicated and organised Garage Receptionist/Admin Assistant to join our car mechanic\’s garage in Beckenham/Sydenham. As the first point of contact for our customers, you will play a crucial role in providing exceptional service by managing vehicle bookings using our garage software, dealing with customer inquiries, and handling after-sales correspondence.
About Us
We’re AV Autos, a family-run garage based in South London, specialising in MOTs, servicing, diagnostics and vehicle maintenance and repairs. Our team are fully qualified technicians, applying honest advice and top quality workmanship to build trust and deliver value to every customer.
Responsibilities
- Customer Interaction: Greet customers in a welcoming and professional manner.
- Answer phone calls and respond to customer inquiries.
- Provide information about services offered and assist with customer requests.
- Vehicle Booking and Scheduling: Use garage software to schedule appointments for vehicle services and repairs.
- Coordinate with customers to confirm appointment details and gather necessary information.
- Maintain an organised booking system and update schedules as needed.
- After-Sales Correspondence: Customer after-care following services and repairs.
- Provide invoices and detailed breakdowns of services rendered.
- Address customer inquiries and concerns in a courteous and efficient manner.
- Administrative Support: Assist with general administrative tasks, including filing and data entry.
- Work as part of the team to maintain accurate and organised records of customer interactions.
- Collaborate with the service advisor and mechanics to ensure smooth workflow.
- Overtime Availability: Be available for overtime during peak business periods or as required.
Requirements
Essential
- Previous experience as a receptionist or administrative assistant.
- Excellent communication and customer service skills.
- Proficient in using basic computer applications and comfortable learning new software.
- Strong organisational and multitasking abilities.
- Friendly and approachable demeanour.
Non-essential
- Experience working in the motor trade or a garage environment would be helpful but is not essential.
Benefits
- Competitive hourly rate.
- Profit share each month
- Opportunities for overtime pay.
- Training provided for software and systems.
- Employee discounts on parts and services.
- Friendly and supportive working environment.
How to apply
Please submit your CV and a cover letter detailing your relevant experience and availability.
About AV Autos
AV Autos is a local automotive service and repair center dedicated to providing reliable, affordable, and professional vehicle care. We offer a full range of services, including diagnostics, MOTs, servicing, repairs, and maintenance for all makes and models. Our experienced technicians take pride in delivering honest advice, quality workmanship, and excellent customer service to keep your car running smoothly and safely.
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Garage Receptionist / Admin AssistantPART-TIME employer: Successful Mums Career Academy
Contact Detail:
Successful Mums Career Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garage Receptionist / Admin AssistantPART-TIME
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on AV Autos. Understand their services and values. This way, you can show them you're genuinely interested and ready to be part of their team.
✨Tip Number 2
Practice your customer service skills! As a Garage Receptionist/Admin Assistant, you'll be the face of the business. Role-play with a friend or family member to nail down how you'd handle different customer scenarios. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional when you arrive for your interview. A smart outfit shows you take the opportunity seriously and are ready to represent AV Autos well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your proactive attitude. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
Some tips for your application 🫡
Show Your Personality: When writing your cover letter, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about creating a welcoming environment at AV Autos.
Tailor Your CV: Make sure your CV highlights your relevant experience as a receptionist or admin assistant. We love seeing how your skills match what we’re looking for, so tweak your CV to reflect that garage vibe and customer service focus!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your cover letter and CV are easy to read and free from jargon. This helps us get a quick understanding of your background and skills.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at AV Autos!