At a Glance
- Tasks: Analyse credit data and manage relationships with suppliers while driving process improvements.
- Company: Join Currys, the UK's leading tech retailer with a passion for amazing technology.
- Benefits: Ongoing training, career development, and a chance to make a positive impact.
- Other info: Inclusive culture that values every voice and offers excellent growth opportunities.
- Why this job: Shape your future while helping us make a difference for people and the planet.
- Qualifications: Experience in data analysis, stakeholder management, and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
The Senior Credit Risk Analyst plays a pivotal role within the Mobile Credit Risk team, acting as a key point of expertise and escalation, supporting our Retail, Direct and Online Mobile PostPay business. Responsibilities include:
- Overseeing critical regulatory credit data submissions ensuring accuracy and timeliness is within industry guidelines.
- Managing our offshore Credit Referral lifecycle processes, driving our 3rd party supplier performance against agreed KPIs, identifying areas of improvement and improved resource management.
- Maintaining supplier relationships with our credit data partners.
- Actively contributing to the continuous improvement of our credit checking processes & risk management, driving automation through the use of AI.
Reporting & Data Management
- Auditing, approving, and submitting automated monthly insight files to credit bureaus, covering approximately 2.7 million records.
- Maintaining accuracy and integrity of all credit-related data submissions and reporting outputs.
- Managing the creation of our regular SIMO risk files for automated pre-approval & debt prevention processes.
- Collating and producing daily, weekly, and monthly credit checking reports (where not managed offshore), using automation through AI.
- Identifying missing risk-codes and tariffs to ensure decision accuracy.
Offshore Outsource Management (JML)
- Managing all Joiners, Movers, and Leavers (JML) processes for offshore outsourced agents across both Vodafone & iD Mobile (Concentrix).
- Administering system access provisioning and de-provisioning across SuccessFactors, Citrix, and relevant third-party systems.
- Delivering training to outsource teams on Credit Referral processes and procedures.
- Acting as an escalation point for iD Mobile and Vodafone outsource teams.
Stakeholder & Supplier Engagement
- Acting as the primary liaison between Retail, Direct and Online teams for all credit-related queries and escalations.
- Serving as a key point of contact with data suppliers and internal support teams for change management and incident resolution.
- Supporting the CEO Complaints team with credit-related escalations and Subject Access Request (SAR) requests.
- Managing Retail Medic requests to ensure responses within SLA.
Project & Product Support
- Providing guidance and subject matter expertise across all credit-related products and projects.
- Supporting the release and testing of scorecard change processes.
- Supporting internal testing requirements following IT system changes.
- Consulting on and developing initiatives to improve credit checking processes, including automation, debt control, and risk management.
Financial & Administrative
- Submitting Purchase Orders (POs) and managing associated payment queries.
- Challenging our 3rd party data partners to ensure they deliver value-for-money, ensure charging accuracy and challenge where overcharging occurs.
Senior Cover & Availability
- Providing cover and support to the Senior Credit Risk Manager during periods of absence and annual leave.
- Maintaining availability on a 7/365 basis (in conjunction with the SCRM) to respond to emergency queries and escalations from Retail, Direct and Online teams and 3rd party providers.
Skills & Experience Required:
- Experience of providing solutions and analysing data.
- Experience of managing stakeholders at all levels.
- Experience with data visualisation, dashboards, PowerBI & AI.
- High attention to detail and accuracy.
- Strong commercial acumen.
- Good communicator able to build strong relationships with 3rd party suppliers & vendors.
Why join us:
Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, ongoing training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Senior Credit Analyst in London employer: SuccessFactors
At Currys, we pride ourselves on being a supportive and inclusive employer, where every team member is valued and encouraged to grow. With a strong focus on career development, ongoing training, and a commitment to sustainability, our hybrid working model in Waterloo allows for a balanced work-life experience while contributing to meaningful projects that impact both people and the planet. Join us to be part of a dynamic team that celebrates innovation and collaboration in the ever-evolving tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Analyst in London
✨Tap into Campus Networks
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Senior Credit Analyst in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to SuccessFactors.
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Research and Reflect:Before hitting that 'apply' button on SuccessFactors's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at SuccessFactors
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with SuccessFactors.
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✨Network with Industry Professionals
Before your interview, reach out to current or former SuccessFactors employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
