At a Glance
- Tasks: Manage customer accounts and ensure smooth order processing across the DACH region.
- Company: Join a dynamic team behind reputable global brands.
- Benefits: Competitive salary, fast-paced environment, and growth opportunities.
- Other info: Exciting role with a chance to work closely with various teams.
- Why this job: Be at the heart of operations and make a real impact on customer satisfaction.
- Qualifications: Fluent in German with strong Excel and Microsoft Office skills.
The predicted salary is between 35000 - 35000 € per year.
We’re hiring a Sales Operations & Customer Service Executive to own the customer journey across the DACH region for a group company behind reputable global brands. This is not a “sit in the corner and process orders” role. You’ll be right in the engine room: keeping customers moving, orders flowing, warehouses aligned, and sales teams honest.
The Role
- Manage customer accounts across Germany, Austria and Switzerland, making sure orders are accurate, customer data is clean, shipping windows are protected, and internal teams are connected.
- Work closely with Sales, Logistics, Operations and Warehouse teams to keep the process tight from order entry through to shipment.
- You’ll produce and analyse orderbooks, enter and review orders, flag risks before shipping windows open, and keep customers and sales teams updated when anything threatens delivery.
- You’ll support allocation, liaise with the warehouse, help resolve product or order-related issues, and maintain accurate customer data across pricing, part numbers and value-added services.
What we’re looking for
- You must be fluent in German and have at least one to two years of general office experience.
- Strong Excel skills are important, as is confidence using Microsoft Office.
- STYLEman experience would be useful, but it is not essential.
Apply now. Bring the German fluency. Bring the Excel skills. Bring the edge. We’ll bring the brands, the pace, and the opportunity to make the DACH region run sharper than ever.
Customer Sales Specialist in Slough employer: Success Talent
Join a dynamic team where your role as a Customer Sales Specialist will be pivotal in driving the success of our renowned global brands. With a vibrant work culture that values detail and collaboration, you'll enjoy opportunities for professional growth while working in a fast-paced environment that encourages innovation and excellence. Located in London, we offer competitive salaries and a supportive atmosphere that empowers you to make a real impact in the DACH region.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Specialist in Slough
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate how your skills, especially your German fluency and Excel expertise, can directly benefit the role. Keep it concise and impactful.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can keep you top of mind. Plus, it shows your professionalism and attention to detail.
We think you need these skills to ace Customer Sales Specialist in Slough
Some tips for your application 🫡
Show Your German Fluency:Since we're looking for someone fluent in German, make sure to highlight your language skills right at the start. Whether it's in your cover letter or CV, let us know how you’ve used your German in a professional setting.
Be Detail-Obsessed:This role is all about keeping things accurate and organised. Use your application to showcase your attention to detail. Mention specific examples where you've managed customer accounts or handled orders with precision.
Highlight Your Excel Skills:Strong Excel skills are a must for this position. Don’t just say you’re good at it; give us examples of how you’ve used Excel in past roles. Whether it’s analysing data or managing order books, show us what you can do!
Apply Through Our Website:We want to make the application process as smooth as possible for you. So, head over to our website to apply! It’s the best way to ensure your application gets into the right hands quickly.
How to prepare for a job interview at Success Talent
✨Know Your Customer Journey
Familiarise yourself with the customer journey specific to the DACH region. Understand how orders flow from entry to shipment and be ready to discuss how you can enhance this process. Highlight any previous experience you have in managing customer accounts or improving operational efficiency.
✨Show Off Your Excel Skills
Since strong Excel skills are a must, prepare to demonstrate your proficiency. Bring examples of how you've used Excel in past roles, whether it's for analysing order data or managing customer information. If you can, practice some common Excel functions that might come up during the interview.
✨Brush Up on Your German
As fluency in German is essential, make sure you're comfortable discussing your experiences and qualifications in German. You might even want to prepare a few key phrases or industry-specific vocabulary to impress your interviewers and show your confidence in the language.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your ability to handle pressure and resolve issues. Think of examples where you've successfully navigated challenges in customer service or sales operations. Be prepared to explain your thought process and how you keep teams aligned under tight deadlines.
