Sales Operations & Customer Service Executive Team Leader
London (office-based) | ASAP start | Up to £40,000 DOE
Join a growth group company with global brands.
Got Frasers and SDI experience and love making things run like clockwork? Join a reputable group with global brands as their Sales Operations and Customer Service Team Leader. You'll lead a sharp service team, own the orderbook, and be the go-to expert for your customer group - keeping sales, stock and service perfectly aligned.
What you'll own
- Lead, coach and upskill the team - tools, training, performance and KPIs.
- Build and manage accurate orderbooks that hit customer needs and business targets.
- Analyse orders, flag risks early, and fix blockers before they become delays.
- Partner daily with Sales, Logistics and Warehouse to keep deliveries smooth.
- Be the trusted face to key customers - clear comms, strong relationships, occasional visits.
What you'll bring
- SDI / Frasers Group experience. Essential.
- Confident people leader: positive, urgent, and solutions-first.
- Commercially aware, super organised, obsessed with detail.
- Solid Excel / MS Office skills.
If you're ready to lead from the front and make customer service a competitive advantage,
#J-18808-Ljbffr
Sales Operations And Customer Service Executive Team Leader employer: Success Talent
Join a dynamic and innovative team as an Assistant Buyer, where your passion for products and market trends will be valued in a supportive and collaborative work environment. Our hybrid working model promotes a healthy work-life balance, while our commitment to employee growth ensures you have access to training and development opportunities that will enhance your career in buying and merchandising. With a focus on sustainability and strong supplier relationships, you'll play a key role in delivering commercially successful product solutions that resonate with our customers.
