At a Glance
- Tasks: Manage DACH customer accounts, ensuring orders are accurate and customers are happy.
- Company: Dynamic company focused on customer satisfaction and operational excellence.
- Benefits: Competitive salary up to £35k and a vibrant work environment.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be the key player in keeping operations smooth and customers satisfied.
- Qualifications: Fluent German and strong organisational skills required.
The predicted salary is between 30000 - 35000 £ per year.
This is not a sit in a corner and process orders role. We're looking for a sharp, detail-obsessed, German-speaking Sales Operations and Customer Service Executive who can keep customers happy, orders moving, and internal teams aligned when things get messy.
You’ll be the person making sure DACH customer accounts run properly: orderbooks clean, data accurate, shipments on track, issues chased down, and customers kept in the loop. You’ll work across Sales, Logistics, Operations and the warehouse, so you’ll need to be organised, commercially switched on, and comfortable being the person who spots problems before they become dramas.
What you’ll be doing as a Sales Operations and Customer Service Executive:
- Owning sales operations and customer service support for DACH accounts
- Managing orderbooks, customer data, pricing, part numbers and VAS details
- Entering and reviewing orders to make sure they are accurate before shipping windows open
- Supporting order allocation and warehouse communication
- Keeping customers and sales teams updated throughout the shipping season
- Helping track fulfilment, delays and customer satisfaction
As a Sales Operations and Customer Service Executive you’ll need:
- Fluent German is essential
Sales Operations and Customer Service Executive German Speaking employer: Success Talent
Join a dynamic and innovative team in London where your role as a Sales Operations and Customer Service Executive will be pivotal in ensuring customer satisfaction and operational excellence. We pride ourselves on fostering a collaborative work culture that values detail-oriented individuals who thrive in fast-paced environments, offering ample opportunities for professional growth and development. With competitive salaries and a supportive atmosphere, we are committed to making your experience both meaningful and rewarding.
