At a Glance
- Tasks: Manage customer accounts and ensure smooth order processing across the DACH region.
- Company: Join a dynamic team behind reputable global brands.
- Benefits: Competitive salary, fast-paced environment, and growth opportunities.
- Other info: Exciting chance to work with diverse teams and enhance your career.
- Why this job: Be at the heart of operations and make a real impact on customer satisfaction.
- Qualifications: Fluency in German and strong Excel skills required.
The predicted salary is between 35000 - 35000 € per year.
German-speaking. Detail-obsessed. Commercially sharp. Calm under pressure. We’re hiring a Sales Operations & Customer Service Executive to own the customer journey across the DACH region for a group company behind reputable global brands. This is not a “sit in the corner and process orders” role. You’ll be right in the engine room: keeping customers moving, orders flowing, warehouses aligned, and sales teams honest.
The Role
- Manage customer accounts across Germany, Austria and Switzerland, making sure orders are accurate, customer data is clean, shipping windows are protected, and internal teams are connected.
- Work closely with Sales, Logistics, Operations and Warehouse teams to keep the process tight from order entry through to shipment.
- You’ll produce and analyse orderbooks, enter and review orders, flag risks before shipping windows open, and keep customers and sales teams updated when anything threatens delivery.
- You’ll support allocation, liaise with the warehouse, help resolve product or order-related issues, and maintain accurate customer data across pricing, part numbers and value-added services.
What we’re looking for
- You must be fluent in German and have at least one to two years of general office experience.
- Strong Excel skills are important, as is confidence using Microsoft Office.
- STYLEman experience would be useful, but it is not essential.
Apply now. Bring the German fluency. Bring the Excel skills. Bring the edge. We’ll bring the brands, the pace, and the opportunity to make the DACH region run sharper than ever.
Customer Sales Specialist in London employer: Success Talent
As a Customer Sales Specialist at our London-based company, you will thrive in a dynamic and supportive work culture that values detail-oriented individuals who are commercially sharp and calm under pressure. We offer competitive salaries, opportunities for professional growth, and the chance to work with reputable global brands while managing customer accounts across the DACH region. Join us to be part of a collaborative team where your contributions directly impact the customer journey and operational success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your skills align with their needs, especially in customer service and sales operations.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience makes you the perfect fit for managing customer accounts and keeping everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people who are eager to bring you on board.
We think you need these skills to ace Customer Sales Specialist in London
Some tips for your application 🫡
Show Off Your German Skills:Since fluency in German is a must, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both written and spoken forms!
Be Detail-Obsessed:This role is all about keeping things accurate and organised. Use your application to demonstrate your attention to detail. Maybe share an example of how you've managed customer data or orders in the past – we love that stuff!
Excel Like a Pro:Strong Excel skills are key for this position. If you've got experience with spreadsheets, don’t hold back! Mention any specific functions or projects where you’ve used Excel to solve problems or streamline processes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Success Talent
✨Know Your Customer Journey
Familiarise yourself with the customer journey specific to the DACH region. Understand how orders flow from entry to shipment and be ready to discuss how you can enhance this process. Highlight any previous experience where you’ve improved customer satisfaction or streamlined operations.
✨Show Off Your Excel Skills
Since strong Excel skills are a must, prepare to demonstrate your proficiency. Bring examples of how you've used Excel in past roles, whether it’s for analysing data or managing order books. If you can, practice some common functions or formulas that might come up during the interview.
✨Be Detail-Obsessed
This role requires a keen eye for detail, so be prepared to discuss how you ensure accuracy in your work. Share specific examples of how you’ve managed customer data or flagged potential issues before they became problems. This will show you’re proactive and thorough.
✨Stay Calm Under Pressure
The job involves juggling multiple tasks and keeping everything aligned, so think of scenarios where you’ve successfully managed stress. Prepare to share how you handle tight deadlines or unexpected challenges, demonstrating your ability to keep cool and maintain productivity.
