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- Tasks: Own the CRM campaign lifecycle and optimise email strategies for growth.
- Company: Fast-growing ecommerce group with a focus on design-led brands.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career advancement.
- Why this job: Join a thriving team and make a real impact in the ecommerce space.
- Qualifications: 3-4 years experience in CRM or email marketing required.
- Other info: Collaborative culture with a focus on innovation and personal development.
The predicted salary is between 35380 - 35380 £ per year.
We are recruiting for a fast-growing, multi-brand ecommerce group behind established, design-led consumer brands sold across Europe. As they scale, CRM is becoming one of our most critical growth channels and they are investing properly in it. Urgently looking for a CRM Specialist to take hands-on, end-to-end ownership of the email and lifecycle channel.
What you'll do:
- Own the full CRM campaign lifecycle via Klaviyo (build, QA, send, optimise)
- Manage the CRM calendar around launches, trading moments and peak periods
- Build and optimise lifecycle automations (welcome, post-purchase, abandonment, win-back)
- Develop smart segmentation and personalised content across European markets
- Run A/B tests and turn performance data into clear, actionable insight
- Work closely with Ecommerce, Merchandising and Brand teams
What we're looking for:
- 3-4 years experience in CRM / email / lifecycle marketing
CRM Specialist in London employer: Success Talent
Contact Detail:
Success Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce and CRM space on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous CRM campaigns. This will help you stand out and demonstrate your hands-on experience with tools like Klaviyo.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of lifecycle marketing. Be ready to discuss how you've optimised campaigns in the past and share insights from A/B tests you've run.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to take ownership of their role and contribute to our growth in the CRM space.
We think you need these skills to ace CRM Specialist in London
Some tips for your application 🫡
Show Your Passion for CRM: When writing your application, let us see your enthusiasm for CRM and email marketing. Share specific examples of campaigns you've worked on and how they made an impact. We love seeing candidates who are genuinely excited about the role!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience in CRM and lifecycle marketing. Use keywords from the job description to show that you understand what we're looking for. This helps us see how you fit into our team!
Be Data-Driven: Since we value data-driven decisions, include any metrics or results from your previous campaigns in your application. Whether it’s open rates, conversion rates, or A/B test results, showing us your analytical side will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Success Talent
✨Know Your CRM Tools
Familiarise yourself with Klaviyo and any other CRM tools mentioned in the job description. Be ready to discuss your experience with these platforms, including specific campaigns you've managed and the results achieved.
✨Showcase Your Campaign Success
Prepare examples of successful CRM campaigns you've executed. Highlight your role in the campaign lifecycle, from building to optimising, and be ready to share metrics that demonstrate your impact on customer engagement and sales.
✨Understand the Brand's Market
Research the company's brands and their target markets across Europe. Be prepared to discuss how you would tailor CRM strategies to different audiences and what segmentation techniques you would use to enhance personalisation.
✨Be Data-Driven
Emphasise your ability to analyse performance data and turn insights into actionable strategies. Prepare to discuss A/B testing you've conducted and how you've used data to optimise campaigns for better results.