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- Tasks: Execute CRM strategies to boost customer engagement and drive sales growth.
- Company: Join Reebok, a leading global lifestyle and sports brand.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be part of a vibrant team making a real impact in customer relationships.
- Qualifications: Experience in CRM and email marketing, preferably in e-commerce within the UK or Europe.
- Other info: Ideal for those with strong project management and communication skills.
The predicted salary is between 24000 - 28000 £ per year.
Great opportunity for CRM Executive with Reebok, a global lifestyle and sports brand.
As CRM Specialist, you will be responsible for executing CRM strategies to enhance customer engagement, database acquisition, boost retention, and drive sales growth.
Responsibilities:
- Monthly forecasting and annual planning of database acquisition and traffic
- Monitoring and planning database performance and conducting A/B testing
- Campaign and calendar management
- Email marketing via developing and executing multi-channel CRM campaigns via email, SMS, and push notifications
Qualifications:
- Well-rounded CRM and email marketing experience
- Must have worked in the UK or Europe within e-commerce
- Customer-centric mindset
- Technical and problem-solving abilities to demonstrate a strong understanding of CRM platforms, processes, and systems
- Project management skills, able to handle multiple projects
- Excellent communication and organizational skills
Customer Relationship Management Executive employer: Success Talent
Contact Detail:
Success Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Executive
✨Tip Number 1
Familiarise yourself with Reebok's brand values and current CRM strategies. Understanding their approach will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Reebok, especially those in CRM roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Stay updated on the latest trends in CRM and email marketing. Being knowledgeable about new tools and techniques will not only enhance your skills but also show potential employers that you are proactive and passionate about the field.
✨Tip Number 4
Prepare to discuss specific examples of successful CRM campaigns you've managed in the past. Highlighting your achievements and the impact of your work will help you stand out as a strong candidate for the position.
We think you need these skills to ace Customer Relationship Management Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in CRM and email marketing. Use specific examples that demonstrate your skills in customer engagement, database acquisition, and campaign management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Mention your previous experience in e-commerce and how it aligns with Reebok's goals in enhancing customer relationships.
Showcase Technical Skills: In your application, emphasise your technical abilities related to CRM platforms and project management. Provide examples of how you've successfully used these skills in past roles to drive sales growth and improve customer retention.
Highlight Communication Skills: Since excellent communication is key for this role, include instances where your communication skills have led to successful outcomes in your previous positions. This could be through effective collaboration on projects or successful campaign execution.
How to prepare for a job interview at Success Talent
✨Show Your CRM Knowledge
Make sure to brush up on your CRM strategies and tools before the interview. Be ready to discuss specific platforms you've used and how you've successfully executed campaigns in the past.
✨Demonstrate Customer-Centric Thinking
Reebok values a customer-centric mindset, so prepare examples of how you've enhanced customer engagement or boosted retention in previous roles. Highlight your understanding of customer needs and how you’ve addressed them.
✨Prepare for Technical Questions
Expect questions about your technical skills related to CRM systems and email marketing. Be prepared to explain how you've used data analysis to inform your strategies and improve campaign performance.
✨Exhibit Strong Project Management Skills
Since the role involves handling multiple projects, be ready to discuss your project management experience. Share examples of how you've successfully managed timelines, resources, and team collaboration in past roles.
