At a Glance
- Tasks: Manage customer orders, solve problems, and ensure smooth operations across teams.
- Company: Join a well-loved, globally recognised brand in a dynamic London office.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Fast-paced role with diverse challenges and a focus on teamwork.
- Why this job: Be the key player in delivering exceptional customer experiences every day.
- Qualifications: 2-3 years in Sales Operations or Customer Service with strong Excel skills.
The predicted salary is between 35000 - 35000 £ per year.
Ready to be the glue that holds the customer experience together? We're recruiting for a group of well-loved, globally recognised brands, and looking for a Sales Operations & Customer Service Executive to join the London office. If you love keeping orders on track, solving problems before they become issues, and building genuine relationships with customers — this one's for you.
You'll sit at the heart of the action, working across Sales, Logistics and Operations to make sure every order lands exactly where it should, exactly when it should. No two days will look the same, but every day you'll be the person customers and colleagues trust to get it right.
What you'll be doing:
- Building orderbooks that reflect what customers actually need in line with business objectives
- Getting hands-on with order entry, pricing, part numbers and VAS data
- Spotting shipping challenges before they become customer complaints and fixing them
- Double-checking orders are accurate before the shipping window opens
- Partnering with the warehouse to keep allocation and dispatch running smoothly
- Tracking the metrics that matter such as fulfilment rates, satisfaction and delays
- Helping customers with pricing, credits, invoices and terms
What you'll bring:
- 2-3 years Sales Operations and Customer Service experience gained within B2B or Wholesale
- Strong Excel skills — you're comfortable in a spreadsheet
- ERP system experience (STYLEman a bonus, not a must)
- Sharp attention to detail and a genuine passion for great customer service
- Excellent written and verbal communication
Sound like you? We'd love to hear from you.
Sales Operations & Customer Service Executive in London employer: Success Talent Careers
Join a dynamic international business that values innovation and collaboration, offering a vibrant work culture where your expertise in Power BI and SQL Server will be pivotal in shaping the future of data governance. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work with a portfolio of renowned brands, all while enjoying a supportive environment that encourages creativity and initiative.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations & Customer Service Executive in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations & Customer Service Executive at Success Talent Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Success Talent Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations & Customer Service Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations & Customer Service Executive in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Success Talent Careers:When writing your cover letter, make sure to tailor your message specifically for Success Talent Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Success Talent Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Success Talent Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Success Talent Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Success Talent Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
