At a Glance
- Tasks: Be the friendly face of our customer service, ensuring satisfaction from start to finish.
- Company: Join a growing safety equipment hire business with a supportive team culture.
- Benefits: Enjoy free parking, on-site refreshments, and a family-driven work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Experience in customer service, strong communication, and organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
Success Recruit are currently working with a growing and well-established safety equipment hire business who are looking to recruit a highly professional and capable Customer Experience Executive to join their dynamic team based in Central Essex. The ideal candidate will thrive in a customer-centric role, consistently ensuring client satisfaction through timely, informative, and professional communication. As the first point of contact for many customers, you will play a key role in delivering an outstanding customer experience, managing enquiries from initial contact through to successful delivery while keeping customers informed every step of the way.
The successful Customer Experience Executive will:
- Demonstrate experience within a customer-focused position
- Have excellent verbal and written communication skills with a professional and friendly manner
- Be highly organised with the ability to prioritise workloads and manage multiple tasks effectively
- Be proficient in CRM software, Microsoft Office applications, including Excel, and email management systems or with the ability to learn quickly
- Have strong attention to detail with excellent administrative and problem-solving skills
The successful Customer Experience Executive will be rewarded with:
- A family-driven and friendly working environment that celebrates team success
- Free parking
- On-site refreshments and canteen facilities
Customer Experience Administrator in Essex employer: Success Recruit Ltd
Join a well-established specialist contractor in Little Braxted, where you will be part of a friendly and supportive team dedicated to delivering exceptional customer service. This temporary role offers flexible working hours across four days a week, allowing for a great work-life balance while contributing to a dynamic environment that values organisation and professionalism. With opportunities for personal growth and the chance to support senior management directly, this position is perfect for those looking to make a meaningful impact in a thriving business.
