Employment Type: Full-Time
Monthly Salary: $2,800 – $3,500
Responsibilities:
- Serve as the primary point of contact for customer enquiries via phone, email, Live Chat, WhatsApp, and walk-in channels, ensuring prompt and professional service delivery.
- Manage spare parts forecasting, procurement coordination, and usage tracking to maintain optimal inventory levels and minimize stock discrepancies.
- Liaise closely with factory and internal stakeholders to ensure timely replenishment and accurate order fulfilment.
- Oversee grading operations, including parts extraction and systematic stocktaking activities.
- Ensure accurate monthly invoicing for spare parts sales in accordance with company policies and timelines.
- Prepare and submit weekly operational reports to Management and monthly reports to the Business Unit (BU).
- Maintain and administer the CRM system, including serial number database updates and model code configuration during new product launches.
- Drive continuous improvement initiatives, including CRM platform enhancements and process optimization.
- Manage spare parts packing for customer delivery and self-collection, ensuring accuracy and compliance with documentation requirements.
- Conduct periodic office spare parts inventory audits to ensure data integrity and inventory accuracy.
Period:
- Permanent
Location:
Working Hours:
- Mon–Fri, 8.45am – 5.30pm
- $2,800 – $3,500
Requirements:
- Diploma in Business Administration or related discipline.
- Minimum 2–3 years of relevant experience in spare parts management, aftersales support, or CRM administration.
- Proficiency in Microsoft Office applications (Excel proficiency preferred).
- Strong analytical skills with attention to detail and accuracy.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Continuous improvement mindset with strong problem-solving capability.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Resource Centre Pte Ltd (EA License Number: 04C3201 )
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183| W: www.successhrc.com.sg
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Admin Executive (Aftersales, Service Parts) employer: Success Human Resource Centre Pte Ltd.
As a Payroll Specialist at our Shenton location, you will join a dynamic team that values precision and efficiency in payroll processing for a diverse workforce. We offer a supportive work culture that encourages professional growth through continuous learning opportunities and performance-based contract renewals. With competitive compensation and a focus on employee well-being, we strive to create a rewarding environment where your contributions are recognised and valued.
Contact Details:
Success Human Resource Centre Pte Ltd. Recruitment Team
