At a Glance
- Tasks: Advise elderly customers on tech products and drive sales growth in the community.
- Company: Join a dynamic team focused on community engagement and customer trust.
- Benefits: Competitive pay, flexible hours, and opportunities for personal development.
- Other info: Exciting role with potential for career advancement in a supportive environment.
- Why this job: Make a real difference by helping the elderly navigate technology.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a dynamic and community-focused Sales Executive to join our team. The successful candidate will advise elderly customers on a range of technical products and services, including laptops, desktops, CCTV systems, and personal alarms. You will be responsible for driving sales growth, maintaining customer relationships, and executing marketing campaigns, all while delivering a trusted and approachable service in the Scottish Borders region.
Key Responsibilities:
- Provide product advice and sales support to elderly customers in the community.
- Receive and process customer orders for laptops, desktops, CCTV, and personal alarms.
- Drive sales to achieve the company’s recurring growth targets.
- Build and maintain trust with the elderly community through effective communication and trust-transfer strategies.
- Assist in the execution of targeted marketing campaigns based on customer needs.
- Run the sales outlet help desk, handle product/service complaints, and maintain accurate records.
- Promote and manage sales campaigns across the Scottish Borders for computers, laptops, CCTV systems, and personal alarms.
- Maintain customer records and manage both personal and corporate client accounts using a CRM system.
- Report directly to the New Business Manager and Corporate Client Account Manager.
Sales Executive employer: Success Consultants Ltd
Join a vibrant and community-oriented team as a Sales Executive in the picturesque Scottish Borders, where your role will not only drive sales growth but also foster meaningful relationships with elderly customers. We pride ourselves on a supportive work culture that values employee development, offering ongoing training and opportunities for career advancement, all while making a positive impact in the local community. Enjoy the unique advantage of working in a region known for its stunning landscapes and close-knit community spirit, making every day at work rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in your community. Attend local events or join groups where you can meet potential customers and other sales professionals. Remember, word of mouth is powerful!
✨Tip Number 2
Show off your personality! When you're chatting with elderly customers, be friendly and approachable. Share stories or experiences that relate to the products you're selling. This builds trust and makes them more likely to buy from you.
✨Tip Number 3
Stay organised! Keep track of your customer interactions and follow up regularly. Use a CRM system to manage your accounts effectively. This will help you maintain relationships and ensure no one falls through the cracks.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and ready to join our team. Plus, it makes it easier for us to get in touch with you about the next steps!
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Your Passion for Community:When writing your application, let us know why you're excited about working in the Scottish Borders and how you connect with the elderly community. We love candidates who share our commitment to making a difference!
Highlight Relevant Experience:Make sure to showcase any previous experience you have in sales or customer service, especially if it involves tech products. We want to see how your skills can help us drive sales growth and build trust with our customers.
Be Personable and Approachable:Your written application should reflect your friendly and approachable nature. Use a conversational tone that shows you’re ready to provide the trusted service our customers expect from us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to join our team.
How to prepare for a job interview at Success Consultants Ltd
✨Know Your Products Inside Out
Make sure you’re well-versed in the technical products you'll be advising on, like laptops and CCTV systems. Familiarise yourself with their features, benefits, and common issues so you can confidently answer any questions from elderly customers.
✨Showcase Your Communication Skills
Since you'll be working with elderly customers, practice speaking clearly and patiently. Use simple language and avoid jargon to ensure they understand your advice. Demonstrating empathy and approachability will go a long way in building trust.
✨Prepare for Scenario Questions
Think about potential scenarios you might face, such as handling a complaint or explaining a product feature. Prepare your responses to show how you would maintain customer relationships and resolve issues effectively.
✨Research the Community
Get to know the Scottish Borders region and its community needs. Understanding local demographics and preferences will help you tailor your sales approach and marketing campaigns, making you a more attractive candidate.
