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- Tasks: Diagnose vehicle faults and perform repairs while ensuring excellent customer service.
- Company: Join Group 1 Volkswagen, a leader in automotive service.
- Benefits: Fully funded training, travel, accommodation, meals, and career progression opportunities.
- Other info: Enjoy a supportive mentor and personal development opportunities through Outward Bound.
- Why this job: Gain hands-on experience with cutting-edge vehicles and technology while building a rewarding career.
- Qualifications: Enthusiasm and a willingness to learn; no prior experience required.
The predicted salary is between 18000 - 25000 £ per year.
The Service department is vital to the success of our business. From right first-time fixes to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
- Use of diagnostic equipment to identify vehicle faults.
- Testing of parts and systems to ensure correct working.
- Following checklists to ensure all critical parts of vehicles are examined.
- Carrying out bumper to bumper overview, service, and inspection.
- Maintenance of electronic systems including on board entertainment systems.
- Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
- Completion of legible and accurate paperwork for the customers and centre's records.
- Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid, and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Training provided
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete your apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
Qualifications received
On successful completion of the three-year apprenticeship programme, you will receive the following qualification (or the equivalent qualification for your devolved nation): Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Brand specific certifications.
Group 1 Volkswagen Norwich Service Technician Apprenticeship employer: Success at School
Contact Detail:
Success at School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group 1 Volkswagen Norwich Service Technician Apprenticeship
✨Tip Number 1
Get to know the company! Research Group 1 Volkswagen and understand their values and what they look for in a Service Technician. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and answers with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your passion! During your interview, share your enthusiasm for cars and technology. Talk about any relevant projects or experiences you've had, even if they're just hobbies. It’s all about demonstrating your eagerness to learn and grow.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you on their radar as they make their decision.
We think you need these skills to ace Group 1 Volkswagen Norwich Service Technician Apprenticeship
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for becoming a Service Technician. Share why you’re excited about working with vehicles and how you can contribute to our team at Group 1 Volkswagen Norwich.
Tailor Your CV: Make sure your CV is tailored to the apprenticeship role. Highlight any relevant experience or skills, even if they’re from school projects or hobbies. We want to see what makes you a great fit for this position!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Group 1 Volkswagen Norwich.
How to prepare for a job interview at Success at School
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle systems and diagnostics. Familiarise yourself with common faults and repairs, as well as the tools and equipment you'll be using. This will show your passion for the role and your readiness to learn.
✨Show Enthusiasm
Let your excitement for the apprenticeship shine through during the interview. Talk about why you want to work in the automotive industry and what excites you about working with Volkswagen. A positive attitude can make a big difference!
✨Ask Smart Questions
Prepare some thoughtful questions to ask your interviewers. Inquire about the training process, the types of vehicles you'll be working on, or the team culture. This shows that you're genuinely interested in the position and eager to learn more.
✨Demonstrate Team Spirit
Since teamwork is crucial in a service department, share examples of how you've worked well in a team before. Whether it's in school projects or part-time jobs, showing that you can collaborate effectively will impress your interviewers.