At a Glance
- Tasks: Assist customers with vehicle parts, manage stock, and provide excellent service.
- Company: Join D.M. Keith SKODA, part of the UK's largest car retailer group.
- Benefits: Earn while you learn, with great progression opportunities and a potential salary over £20,000.
- Other info: Diverse and inclusive workplace with a focus on personal growth and teamwork.
- Why this job: Kickstart your career in the automotive industry with hands-on experience and training.
- Qualifications: GCSEs in English, Maths, and one other subject required; enthusiasm is key!
The predicted salary is between 20000 - 25000 £ per year.
ŠKODA is driven by something different. We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling, and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
- Providing advice to customers who are having problems with their vehicles.
- Taking sales orders from customers both face to face and over the phone.
- Stock control for vehicle parts and accessories.
- Maintaining an ordered stock room.
- Raising invoices for parts sold.
- Liaison with internal teams to ensure the correct stock is in place at the right time.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Parts Advisor is in excess of £20,000, so it is well worth considering the future opportunities that lay beyond the apprenticeship.
Minimum entry requirements:
- GCSE grades 9 – 4 (A – C) or equivalent in English, Maths and one other subject.
- In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - C or above in English, Maths and either a Science or Technical subject.
- 'Equivalent' grades include BTEC first diplomas and certificates, OCR Nationals, NVQs, Functional Skills Level 2, Core Skills (Scotland).
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail. As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand.
Some of the personal skills that you should think about showing us in your application are:
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer Service
Desired skills:
- Logic and problem solving.
- Attention to detail.
- Commitment to completing this three year training programme.
- Interest in vehicle engineering.
Things to consider: As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation, or any other protected characteristic.
D.M. Keith SKODA Leeds Parts Advisor Apprenticeship employer: Success at School
D.M. Keith SKODA Leeds is an exceptional employer that prioritises the growth and development of its apprentices, offering a dynamic work environment where enthusiasm and customer focus are highly valued. With a commitment to ongoing learning and career progression, employees can look forward to excellent earning potential and opportunities to advance within the Volkswagen Group network. The supportive culture fosters teamwork and communication, making it an ideal place for individuals passionate about the automotive industry to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land D.M. Keith SKODA Leeds Parts Advisor Apprenticeship
✨Tip Number 1
Get to know the company! Research D.M. Keith and ŠKODA, and understand their values and what they stand for. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Parts Advisor, you'll be interacting with customers and internal teams regularly. Role-play common scenarios with friends or family to build your confidence and improve your customer service skills.
✨Tip Number 3
Show off your enthusiasm! When you meet potential employers, let your passion for the automotive industry shine through. Share any relevant experiences or interests that demonstrate your commitment to learning and growing in this field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the D.M. Keith team. Don’t miss out on this opportunity!
We think you need these skills to ace D.M. Keith SKODA Leeds Parts Advisor Apprenticeship
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for the automotive industry shine through in your application. We want to see that you're excited about the opportunity to learn and grow with us at D.M. Keith SKODA Leeds.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Parts Advisor role. Mention any relevant customer service experience or teamwork skills that make you a great fit for our team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and skills, so we can easily see why you'd be a fantastic addition to our apprenticeship programme.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you’ll have access to all the latest updates about the apprenticeship programme.
How to prepare for a job interview at Success at School
✨Know Your Stuff
Before the interview, brush up on your knowledge of vehicle parts and accessories. Familiarise yourself with common issues customers might face and how to address them. This will show your enthusiasm for the role and your commitment to learning.
✨Show Off Your Communication Skills
Since you'll be the go-to person for customers and internal teams, practice clear and confident communication. Think about examples from your past where you successfully helped someone or resolved a problem. This will highlight your customer service skills.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share experiences where you collaborated with others to achieve a goal. This is crucial as teamwork is key in the Parts Department, so showing that you can contribute positively will set you apart.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the apprenticeship programme, opportunities for progression, or the company culture. It shows you're genuinely interested and eager to learn more about the role and the company.
