Senior Travel Sales Executive - Homebased / West Midlands
Salary and benefits Circa £26,000 plus commission & benefits Contract length Permanent, Full time Locations Home-based, Warwickshire, West Midlands, Birmingham, Coventry, Worcestershire, Redditch, Worcester
Our client is a leading provider of Gulet Cruises, Small Ship Cruises and Cruise and Stay Holidays. They also excel in creating Tailor-Made Holidays to destinations around the Med and their mission is to offer their clients the most exclusive travel experiences.
They’re now looking for a commercially minded, Senior Travel Sales Executive to join their team in a fully home-based role in which they will manage customer enquiries from the initial contact through to confirmed booking, building strong customer relationships and repeat business. This is not a high-pressure, call-centre sales position. Our client's approach is based on understanding what the customer really wants, using strong product knowledge, recommending the right holiday and building trust through personal service.
Previous sales / reservations experience gained within the travel sector is essential for the role and candidates will ideally be based within the West Midlands area.
On offer is a competitive salary circa £26k, plus commission and benefits including heavily discounted holidays and opportunities for free overseas accommodation from suppliers. Full or part-time hours are available, within the hours of Mon - Fri 9am - 5.30pm, with occasional Saturdays.
Role of Senior Travel Sales Executive:
- Deal with inbound travel enquiries efficiently.
- Book and confirm hotels, transfers, tours, or any other necessary components with overseas suppliers.
- Once all items are confirmed, send the final confirmation to the client.
- Verify that deposits have been charged and accurately entered on the system.
- Monitor upcoming departures and follow up with clients who have outstanding balances.
- Email travel documents to clients.
- Manage necessary back-office paperwork.
- Monitor and coordinate weekly administrative tasks.
- Assist clients in resolving any overseas problems efficiently and promptly.
Skills required for the role:
- Previous, recent travel industry experience - essential
- Knowledge of Turkey, Greece and Croatia as a holiday destination and ideally, Gulet / Small Ship cruising
- Strong administration and customer service skills
- Highly organised with a keen eye for detail
- Able to work effectively with autonomy & as a team player
- Willingness to attend overseas educational trips
Senior Travel Sales Executive - Homebased / West Midlands • Worcestershire, UK
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Senior Travel Sales Executive - Homebased / West Midlands in Worcester employer: Succeed Recruitment
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