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- Tasks: Help customers book their dream holidays and solve any issues that arise.
- Company: Join a leading travel company that values innovation and customer satisfaction.
- Benefits: Enjoy a competitive salary, commission, and flexible homeworking options.
- Other info: This role offers full homeworking flexibility across the UK.
- Why this job: Be part of a dynamic team that thrives on delivering exceptional travel experiences.
- Qualifications: Experience in customer service or admin within the travel industry is essential.
The predicted salary is between 21000 - 26000 £ per year.
Online Travel Booking Administrator – Chester / Hybrid / Homeworking UK Wide
Salary and benefits Up to 26,260 plus commission & excellent benefits Contract length Permanent, Full time Locations UK wide and home-based
Locations
Online Travel Booking Administrator – Chester / Hybrid / Homeworking UK Wide is available in the following locations:
If you\’re a travel industry professional looking for an opportunity to move away from sales and into a support/administration role, we have the perfect opportunity for you! Joining our client’s growing travel team as an Online Booking Administrator, you\’ll work as part of a team to ensure that any online bookings which may fail as a result of any technical or supplier led issues are quickly and efficiently identified, resolved, processed and administered in order to maximise sales.
Attention to detail is key and you’ll facilitate and process customer payments securely ensuring all information obtained, inputted, and verified is accurate at all times. You’ll strive to deliver exceptional customer service representing our client’s successful travel brands. Ultimately, your aim is to drive repeat custom by providing outstanding service and building strong rapport.
In return, our client can offer a competitive salary of up to £26,260 plus commission & excellent travel industry benefits, so for more information, please contact us today for a confidential chat, or apply online.
Please note – this role can be fully homebased.
Role of Online Travel Booking Administrator:
Skills required for the role:
If you’re interested in learning more about this Online Travel Booking Administrator role, please contact us for a confidential chat or press the apply online button now!
Online Travel Booking Administrator - Chester / Hybrid / Homeworking UK Wide employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Travel Booking Administrator - Chester / Hybrid / Homeworking UK Wide
✨Tip Number 1
Familiarise yourself with the latest trends in the travel industry. Understanding current travel regulations, popular destinations, and customer preferences can give you an edge during interviews and discussions.
✨Tip Number 2
Network with professionals in the travel sector. Join online forums or social media groups related to travel booking and administration. Engaging with others in the field can provide insights and potentially lead to referrals.
✨Tip Number 3
Practice your customer service skills. Since this role requires exceptional customer service, consider role-playing scenarios where you handle difficult customer situations. This will prepare you for real-life challenges in the job.
✨Tip Number 4
Get comfortable with various booking systems. If you have access to any travel booking platforms, spend some time learning how they work. Being proficient in these systems can make you a more attractive candidate.
We think you need these skills to ace Online Travel Booking Administrator - Chester / Hybrid / Homeworking UK Wide
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, or administration within the travel industry. Emphasise any specific achievements that demonstrate your attention to detail and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your understanding of the role. Mention how your skills align with the responsibilities of the Online Travel Booking Administrator, particularly in delivering exceptional customer service.
Highlight Relevant Skills: In your application, clearly outline your computer proficiency and experience with supplier systems. Provide examples of how you've successfully managed bookings or processed payments accurately in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure all information is accurate and presented professionally, as attention to detail is crucial for this role.
How to prepare for a job interview at Succeed Recruitment
✨Showcase Your Travel Industry Experience
Make sure to highlight any previous roles you've had in the travel industry. Discuss specific experiences where you provided excellent customer service or successfully handled bookings, as this will demonstrate your suitability for the Online Travel Booking Administrator position.
✨Demonstrate Attention to Detail
Since accuracy is crucial in this role, prepare examples that showcase your attention to detail. You might want to mention instances where your meticulousness helped avoid errors or improved customer satisfaction.
✨Familiarise Yourself with Supplier Systems
Research the common supplier systems used in the travel industry. Being able to discuss these systems during your interview will show that you're proactive and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with a booking error or an unhappy customer. Practising your responses to these scenarios can help you convey your problem-solving skills effectively.