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For Companies At a Glance
- Tasks: Assist customers with travel bookings and provide top-notch service.
- Company: Join a leading Birmingham-based travel organisation with exciting opportunities.
- Benefits: Enjoy a competitive salary, commission, fam trips, and great perks!
- Why this job: Perfect for language lovers wanting to make travel dreams come true.
- Qualifications: Fluency in English and a second European language plus travel industry experience required.
- Other info: Apply online to explore this fantastic opportunity!
Habla español ? Parli italiano ? Parles-tu français ? Calling all travel industry professionals with a second European language, as we search for multi-lingual travel consultants for some brand-new roles with a leading Birmingham-based travel organisition!
Successful candidates will be responsible for providing a professional and highly efficient travel service including handling inbound enquiries and calls, making reservations and any related administration.
Essential for the role is written and spoken fluency in both English and a second European language, strong customer service skills and previous travel industry sales / reservations experience.
In return, our client are offering a competitive starting salary of up to £27k (rising with length of service) plus commission, fam trips and incentives and an excellent benefits package!
If you re interested in finding out more about these roles, please apply online.
Role of Multilingual Travel Consultant:
- Handling inbound enquiries and making travel reservations
- Booking bespoke travel itineraries to a range of worldwide destinations
- Deliver high levels of accuracy and customer service
- Offer on-going support, making amendments and resolving queries
- Fulfilling of administrative tasks
Skills required for the role:
- Previous travel industry experience
- Fluency in both verbal and written English plus a second European language
- Customer focused with good attention to detail
- Proficient in Windows based applications including Microsoft Office
- Good time management and multi-tasking skills
If you re interested in learning more about this Multilingual Travel Consultant role, please press the apply online button now!
Not for you? Then please visit our website to view the other exciting roles we have available.
Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Multilingual Travel Consultant employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multilingual Travel Consultant
✨Tip Number 1
Make sure to highlight your language skills during any conversations you have with the hiring team. Practising how you can seamlessly switch between languages will demonstrate your fluency and confidence.
✨Tip Number 2
Familiarise yourself with popular travel destinations and current trends in the travel industry. This knowledge will help you engage in meaningful discussions during interviews and show your passion for the role.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in previous roles. Being able to share specific instances where you resolved issues or exceeded customer expectations will set you apart.
✨Tip Number 4
Network with professionals in the travel industry, especially those who are multilingual. They can provide insights and tips that could be beneficial for your application process and may even refer you to opportunities.
We think you need these skills to ace Multilingual Travel Consultant
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your fluency in both English and your second European language. Include specific examples of how you've used these skills in previous roles, especially in customer service or travel-related contexts.
Showcase Travel Experience: Detail your previous experience in the travel industry. Mention any specific roles you've held, the types of reservations you've managed, and any bespoke itineraries you've created to demonstrate your expertise.
Customer Service Focus: Illustrate your strong customer service skills by providing examples of how you've successfully handled customer inquiries or resolved issues in past positions. This will show that you can deliver the high levels of service required for this role.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the job description. Use keywords from the listing, such as 'administrative tasks', 'attention to detail', and 'multi-tasking skills', to ensure your application stands out.
How to prepare for a job interview at Succeed Recruitment
✨Showcase Your Language Skills
Since fluency in a second European language is essential, be prepared to demonstrate your language skills during the interview. You might be asked to conduct part of the conversation in that language, so practice speaking and writing in it beforehand.
✨Highlight Relevant Experience
Make sure to discuss your previous travel industry experience in detail. Share specific examples of how you've handled customer inquiries, made reservations, or resolved issues, as this will show your capability in the role.
✨Emphasise Customer Service Skills
Customer service is key in this role. Prepare to talk about situations where you provided exceptional service, how you managed difficult customers, and what steps you took to ensure their satisfaction.
✨Demonstrate Attention to Detail
In the travel industry, accuracy is crucial. Be ready to explain how you ensure precision in your work, whether it's in making bookings or handling administrative tasks. Mention any tools or methods you use to stay organised.
