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- Tasks: Book flights worldwide and provide top-notch customer service.
- Company: Leading travel organisation with a friendly and professional team.
- Benefits: Competitive salary of £28k, OTE of £35-40k, and excellent industry perks.
- Other info: Flexible working options available, including fully remote roles.
- Why this job: Join a dynamic team and explore the world of travel while earning great money.
- Qualifications: GDS experience and strong communication skills are essential.
Are you a GDS proficient travel industry professional with a flair for fares?! If so, we’d love to hear from you as we recruit for some fantastic roles with a leading travel organisation. Joining our client as a Flight Reservations Consultant, successful candidates will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight-related queries whilst offering outstanding customer service.
Previous experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You’ll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35-40k and excellent industry benefits. This role is ideally based in Chester/hybrid, however our client can also offer a fully home-based option for those in other areas of the UK. Working hours are Mon – Fri 9am – 5.30pm / 9.30am – 6pm with one in four Saturdays 10am – 4pm. This is an exceptional opportunity with an extremely friendly and professional team, working sociable hours and offering excellent earning potential.
Role of Flight Reservations Consultant:
- Making flight reservations using a GDS
- Identifying and sourcing alternative flight options to increase margins
- Building relationships with agents
- Following up on sales leads (email / phone) and working towards targets
- Offering a high standard of customer service
- Staying abreast of everything new in travel, from airline routes to travel guidelines
Skills required for the role:
- Previous flight reservations / sales experience using a GDS - essential
- Excellent knowledge of worldwide airfares
- Good worldwide geographical knowledge
- Excellent relationship building and communication skills
- Confident telephone manner and good attention to detail
If you’re interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now!
Flight Reservations Consultant in Manchester employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Reservations Consultant in Manchester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the travel industry and let them know you're on the hunt for a Flight Reservations Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your GDS knowledge and be ready to discuss your experience with flight bookings. Practise common interview questions and think about how you can showcase your customer service skills.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got some fantastic roles waiting for you, and applying directly shows your enthusiasm for the position. Plus, it makes it easier for us to keep track of your application.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in making a lasting impression. It shows you’re genuinely interested in the role and helps keep you top of mind for the hiring team.
We think you need these skills to ace Flight Reservations Consultant in Manchester
Some tips for your application 🫡
Show Off Your GDS Skills: Make sure to highlight your experience with GDS in your application. We want to see how you've used it in the past, so don’t hold back on those details!
Customer Service is Key: Since this role is all about providing outstanding customer service, share examples of how you've gone above and beyond for customers in your previous roles. We love a good story!
Be Enthusiastic!: Let your passion for travel shine through in your application. We’re looking for someone who’s not just qualified but also genuinely excited about the industry!
Apply Online with Us: Don’t forget to apply through our website! It’s the best way for us to get your application and for you to stay updated on your progress. We can’t wait to hear from you!
How to prepare for a job interview at Succeed Recruitment
✨Know Your GDS Inside Out
Make sure you brush up on your GDS knowledge before the interview. Be ready to discuss specific examples of how you've used it in past roles, and maybe even prepare to demonstrate your proficiency if asked. This will show that you're not just familiar with the system, but that you can use it effectively.
✨Show Off Your Customer Service Skills
Prepare some anecdotes that highlight your exceptional customer service skills. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will help you illustrate your ability to provide outstanding service, which is crucial for this role.
✨Brush Up on Worldwide Airfares
Since the role involves booking flights, make sure you have a solid understanding of worldwide airfares. Familiarise yourself with current trends and any recent changes in the industry. Being able to discuss these topics will demonstrate your passion for travel and your readiness for the role.
✨Practice Your Communication Skills
Given the importance of communication in this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family to get comfortable. Remember, a confident telephone manner can set you apart from other candidates!