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- Tasks: Book flights worldwide and provide top-notch customer service.
- Company: Leading travel organisation with a friendly and professional team.
- Benefits: Competitive salary of £28k, OTE of £35-40k, and excellent industry perks.
- Other info: Flexible working options available, including fully remote roles.
- Why this job: Join a dynamic team and explore the world of travel while earning great money.
- Qualifications: GDS experience and strong communication skills are essential.
Are you a GDS proficient travel industry professional with a flair for fares?! If so, we’d love to hear from you as we recruit for some fantastic roles with a leading travel organisation. Joining our client as a Flight Reservations Consultant, successful candidates will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight-related queries whilst offering outstanding customer service.
Previous experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You’ll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35-40k and excellent industry benefits. This role is ideally based in Chester/hybrid, however our client can also offer a fully home-based option for those in other areas of the UK. Working hours are Mon – Fri 9am – 5.30pm / 9.30am – 6pm with one in four Saturdays 10am – 4pm. This is an exceptional opportunity with an extremely friendly and professional team, working sociable hours and offering excellent earning potential.
Role of Flight Reservations Consultant:
- Making flight reservations using a GDS
- Identifying and sourcing alternative flight options to increase margins
- Building relationships with agents
- Following up on sales leads (email / phone) and working towards targets
- Offering a high standard of customer service
- Staying abreast of everything new in travel, from airline routes to travel guidelines
Skills required for the role:
- Previous flight reservations / sales experience using a GDS - essential
- Excellent knowledge of worldwide airfares
- Good worldwide geographical knowledge
- Excellent relationship building and communication skills
- Confident telephone manner and good attention to detail
If you’re interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now!
Flight Reservations Consultant in Liverpool employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Reservations Consultant in Liverpool
✨Tip Number 1
Get your GDS skills polished! If you’re not already a pro, brush up on your Global Distribution System knowledge. It’s essential for booking flights and will definitely give you an edge in interviews.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to handle common flight-related queries. This will help you feel more confident when it comes to showcasing your communication skills during the interview.
✨Tip Number 3
Network like a boss! Connect with industry professionals on LinkedIn or attend travel fairs. Building relationships can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic roles waiting for you, and applying online is the quickest way to get your foot in the door. Plus, we love seeing enthusiastic candidates like you!
We think you need these skills to ace Flight Reservations Consultant in Liverpool
Some tips for your application 🫡
Show Off Your GDS Skills: Make sure to highlight your experience with GDS in your application. We want to see how you've used it to book flights and handle queries, so don’t hold back on the details!
Customer Service is Key: Since this role is all about outstanding customer service, share examples of how you've gone above and beyond for customers in the past. We love a good story that showcases your skills!
Be Enthusiastic and Professional: Your application should reflect your enthusiasm for the travel industry. Use a friendly tone but keep it professional – we’re looking for candidates who can balance both!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Succeed Recruitment
✨Know Your GDS Inside Out
Make sure you brush up on your Global Distribution System (GDS) knowledge before the interview. Be ready to discuss your experience with it, including specific examples of how you've used it to book flights and handle queries. This will show that you're not just familiar with the system, but that you can leverage it effectively.
✨Show Off Your Customer Service Skills
Prepare to share stories that highlight your exceptional customer service abilities. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your commitment to providing outstanding service, which is crucial for this role.
✨Brush Up on Airfare Knowledge
Since the role requires excellent knowledge of worldwide airfares, take some time to research current trends and pricing strategies. Being able to discuss recent changes in fares or popular routes will impress your interviewers and show that you're proactive about staying informed.
✨Practice Your Communication Skills
Given the importance of relationship building and communication in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering common interview questions.