At a Glance
- Tasks: Support daily operations in a fast-paced travel organisation and manage bookings with precision.
- Company: Friendly travel company based in Leeds, offering a collaborative work environment.
- Benefits: Competitive salary of £25k, excellent benefits, and a supportive team culture.
- Other info: Monday to Friday hours with occasional Saturdays; great opportunity for career growth.
- Why this job: Join a dynamic team and make a real impact in the travel industry.
- Qualifications: Experience in travel administration or sales, with strong attention to detail.
The predicted salary is between 25000 - 25000 £ per year.
We’re looking for an experienced travel administration executive to join a fast paced and very friendly travel organisation based in Leeds, on a full time basis. Working closely with the General Manager, Operations Manager, Sales Manager, Homeworking team and Sales team, the Administration Executive is responsible for supporting the day‑to‑day operations of the business. The role requires a high level of accuracy, organisation, and professionalism to ensure all bookings, documentation, and customer interactions are managed effectively. Quality checking all the booking elements prior to sending out booking confirmations, including correct deposits taken & booking documents issued by the Agents. Previous experience in a travel administration or sales advisor role is essential, along with a pro‑active approach and good attention to detail. In return, our client can offer a competitive salary of £25k plus excellent benefits. If this role is of interest to you, please apply online. Please note – this role offers working hours of Mon – Fri 9am – 5.30pm with the occasional Saturday.
Responsibilities
- Conduct quality checks on all booking elements prior to issuing confirmations, ensuring correct deposits have been taken and all documentation is issued accurately.
- Amend and update existing bookings as required.
- Support the loading of bookings during peak sales periods.
- Process and chase tickets, maintaining accurate and up‑to‑date ticket reports.
- Review confirmation and cancellation invoices for accuracy.
- Issue documentation to customers in a timely and accurate manner.
- Respond to queries from customers, Homeworking team, and Sales team in a professional and timely manner.
- Manage after‑sales processes, including amendments, refunds and callbacks.
- Monitor daily balance reports, including issuing balance due letters and following up on outstanding payments to the client and Agent.
- Provide support with incentive and commission queries, including investigation where required.
- Provide sales support and cover when required, including handling customer enquiries and preparing and issuing holiday quotations.
- Represent the business at conferences and events on an ad hoc basis, where required.
Skills required for the role
- Experience gained within a similar travel admin or travel advisor role.
- Working well on your own initiative, and as a team player.
- Strong attention to detail and ability to work in a busy environment, working under pressure.
- PC literate and ability to use reservations and website booking systems to download and process bookings.
If you’re interested in learning more about this Travel Administration Executive opportunity, please press the apply online button now!
Travel Administration Executive in Leeds employer: Succeed Recruitment
Join a vibrant and supportive travel organisation in Leeds, where your contributions as a Travel Administration Executive will be valued and recognised. With a competitive salary of £25k and excellent benefits, you will thrive in a collaborative work culture that prioritises employee growth and development. Enjoy a balanced work-life with Monday to Friday hours, while being part of a team that is passionate about delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Administration Executive in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Travel Administration Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their services and recent news. This will help you tailor your answers and show that you're genuinely interested in joining their friendly team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to travel administration. Highlight your attention to detail and organisational skills, as these are key for the role. We want to see you shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about landing that Travel Administration Executive position with us.
We think you need these skills to ace Travel Administration Executive in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in travel administration or sales. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and organisational prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the responsibilities listed in the job description, and show us your enthusiasm for the role.
Be Professional Yet Friendly:Remember, we’re a friendly bunch! While professionalism is key, don’t hesitate to let your personality shine through in your application. A warm tone can make a great impression and show us you’d fit right in with our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Succeed Recruitment
✨Know Your Stuff
Make sure you brush up on your travel industry knowledge. Familiarise yourself with common booking systems and processes, as well as the specific services offered by the company. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Attention to Detail
Since the role requires a high level of accuracy, be prepared to discuss examples from your past experience where your attention to detail made a difference. Whether it’s catching an error in a booking or ensuring documentation was spot on, highlight those moments!
✨Be Proactive in Your Approach
Demonstrate your proactive nature by discussing how you've taken initiative in previous roles. Whether it’s streamlining a process or stepping up during busy periods, showing that you can think on your feet will impress the interviewers.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer queries and after-sales processes. Think of specific situations where you’ve successfully managed customer interactions, especially under pressure. This will showcase your professionalism and ability to maintain composure in a fast-paced environment.
