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- Tasks: Book flights worldwide and provide top-notch customer service.
- Company: Leading travel organisation with a friendly and professional team.
- Benefits: Competitive salary of £28k, OTE of £35-40k, and excellent industry perks.
- Other info: Flexible working options available, including fully remote roles.
- Why this job: Join a dynamic team and explore the world of travel while earning great money.
- Qualifications: GDS proficiency and exceptional customer service skills required.
Are you a GDS proficient travel industry professional with a flair for fares?! If so, we’d love to hear from you as we recruit for some fantastic roles with a leading travel organisation. Joining our client as a Flight Reservations Consultant, successful candidates will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight-related queries whilst offering outstanding customer service.
Previous experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You’ll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35-40k and excellent industry benefits. This role is ideally based in Chester/hybrid, however our client can also offer a fully home-based option for those in other areas of the UK. Working hours are Mon – Fri 9am – 5.30pm / 9.30am – 6pm with one in four Saturdays 10am – 4pm. This is an exceptional opportunity with an extremely friendly and professional team, working sociable hours and offering excellent earning potential.
Role of Flight Reservations Consultant:
- Making flight reservations using a GDS
- Identifying and sourcing alternative flight options to increase margins
- Building relationships with agents
- Following up on sales leads (email / phone) and working towards targets
- Offering a high standard of customer service
- Staying abreast of everything new in travel, from airline routes to travel guidelines
Skills required for the role:
- Previous flight reservations / sales experience using a GDS - essential
- Excellent knowledge of worldwide airfares
- Good worldwide geographical knowledge
- Excellent relationship building and communication skills
- Confident telephone manner and good attention to detail
If you’re interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now!
Flight Reservations Consultant in Leeds employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Reservations Consultant in Leeds
✨Tip Number 1
Get your GDS skills polished! If you’re not already a pro, brush up on your Global Distribution System knowledge. This is key for the Flight Reservations Consultant role, and it’ll show potential employers that you’re serious about the job.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle queries and provide top-notch service. Role-playing with a friend can help you feel more confident when it comes to those tricky questions in interviews.
✨Tip Number 3
Network like a pro! Connect with people in the travel industry on LinkedIn or attend local events. Building relationships can lead to referrals and insider info about job openings, so don’t be shy!
✨Tip Number 4
Apply through our website! We’ve got loads of fantastic roles waiting for you, and applying online makes it super easy. Plus, you’ll be one step closer to landing that dream job as a Flight Reservations Consultant!
We think you need these skills to ace Flight Reservations Consultant in Leeds
Some tips for your application 🫡
Show Off Your GDS Skills: Make sure to highlight your experience with GDS in your application. We want to see how you've used it to book flights and handle queries, so don’t hold back on the details!
Customer Service is Key: Since this role is all about outstanding customer service, share examples of how you've gone above and beyond for customers in the past. We love a good story that showcases your skills!
Be Enthusiastic and Professional: Your application should reflect your enthusiasm for the travel industry. Use a friendly tone but keep it professional – we’re looking for candidates who can balance both!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our fantastic team.
How to prepare for a job interview at Succeed Recruitment
✨Know Your GDS Inside Out
Make sure you brush up on your GDS knowledge before the interview. Be ready to discuss specific examples of how you've used it in past roles, and maybe even prepare to demonstrate your proficiency if asked. This will show that you're not just familiar with the system, but that you can use it effectively.
✨Show Off Your Customer Service Skills
Prepare some anecdotes that highlight your exceptional customer service skills. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will help you illustrate your ability to provide outstanding service, which is crucial for this role.
✨Brush Up on Worldwide Airfares
Since the role involves booking flights, make sure you have a solid understanding of worldwide airfares. Familiarise yourself with current trends and any recent changes in the industry. Being able to discuss these topics will demonstrate your passion for travel and your readiness for the role.
✨Practice Your Communication Skills
Given the importance of relationship building and communication in this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering questions on the spot.