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- Tasks: Create unforgettable luxury cruise experiences and provide top-notch customer service.
- Company: Join one of the UK's fastest-growing luxury cruise companies.
- Benefits: Enjoy a competitive salary, uncapped earnings, ship visits, and 33 days annual leave.
- Why this job: Immerse yourself in luxury travel while building relationships with discerning customers.
- Qualifications: Minimum two years of luxury cruise sales experience required; personal cruising experience is a plus.
- Other info: Flexible roles available, including maternity cover and permanent positions.
The predicted salary is between 24000 - 36000 £ per year.
Do you possess the passion and drive to create the ultimate luxury cruise experience for your customers? If you can deliver unparalleled customer service to the most discerning travellers, then we have the perfect role for you! We’re working with one of the UK’s fastest growing Luxury Cruise companies who are looking for highly experienced cruise sales specialists to join their team. These luxury brands will take you to the seven continents of the world, visiting destinations that will create memories to last a lifetime. From the paradise of the Pacific to the mystery of the Middle East. And we are not just talking about Ocean cruises either, you’ll be fully immersed in the exquisite world of river and expedition cruises too. Our client is committed to consistently delivering a service over and beyond customers’ expectations.
The role will suit those with a minimum of two years recent luxury cruise sales experience. Any personal experience of luxury cruising would be advantageous but not essential. On offer is a competitive salary of up to £30k plus excellent uncapped earnings (OTE 60k) and benefits including ship visits, fam trips, private medical insurance, concessions towards your own holiday, 33 days annual leave and more! Our client’s opening hours are Mon - Sun, 9am - 7pm on a rota basis. (Please note - we have maternity cover roles and/or permanent roles available.)
Role of Luxury Cruise Connoisseur:
- Handling telephone and email enquiries professionally and efficiently
- Offering excellent customer service, whilst building strong relationships
- Offering first-hand knowledge and destination advice
- Build, nurture and grow an engaged database.
- Generate your own sales leads via social media channels
- Convert company generated leads following a tried and tested sales process
Skills required for the role:
- Two years minimum, recent luxury cruise sales experience
- Proven sales track record
- Background in dealing with luxury, high end customers
- Well-travelled individuals who have a good working knowledge of cruise destinations on all 7 continents
- Customer focused with a relentless approach to providing customers with a world class pre and post booking experience
- Positive approach to problem solving with a can-do attitude
- Excellent attention to detail
- A natural communicator with excellent verbal and written skills
- Confident and engaging personality
If you’re interested in learning more about this Luxury Cruise Connoisseur role, please press the apply online button now!
Homework Luxury Cruise Connoisseur employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homework Luxury Cruise Connoisseur
✨Tip Number 1
Familiarise yourself with the luxury cruise market. Research the latest trends, popular destinations, and the unique offerings of different cruise lines. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the luxury travel sector. Attend industry events, join relevant online forums, and connect with current employees of luxury cruise companies on platforms like LinkedIn. Building these relationships can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your customer service skills through role-play scenarios. Practice handling various customer inquiries and complaints, focusing on how to exceed expectations. This preparation will help you articulate your approach to delivering exceptional service during interviews.
✨Tip Number 4
Prepare to discuss your personal travel experiences, especially any luxury cruises you've taken. Sharing your stories can illustrate your passion for the industry and your understanding of what discerning travellers seek in a luxury cruise experience.
We think you need these skills to ace Homework Luxury Cruise Connoisseur
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your luxury cruise sales experience. Emphasise any specific achievements or metrics that demonstrate your success in sales, especially in high-end customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury cruising and your understanding of the industry. Mention any personal experiences with luxury cruises that could set you apart from other candidates.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as customer service excellence, problem-solving abilities, and strong communication skills. Use examples to illustrate these skills in action.
Showcase Your Travel Experience: Since the role requires knowledge of cruise destinations across all seven continents, include any relevant travel experiences in your application. This will demonstrate your familiarity with the luxury cruise market and your ability to provide insightful destination advice.
How to prepare for a job interview at Succeed Recruitment
✨Show Your Passion for Luxury Travel
Make sure to express your enthusiasm for luxury cruising during the interview. Share personal experiences or stories that highlight your love for travel and how it has shaped your understanding of customer expectations in this sector.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to meet a client's needs, especially in high-end environments.
✨Know Your Destinations
Familiarise yourself with popular cruise destinations across all seven continents. Be ready to discuss these locations and share insights or recommendations that could enhance the customer experience.
✨Prepare for Sales Scenarios
Anticipate questions related to sales techniques and be prepared to discuss your proven track record. Consider role-playing scenarios where you might need to convert leads or handle objections from potential clients.