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- Tasks: Guide customers through the exciting world of cruise bookings and achieve sales targets.
- Company: Join a leading travel company with a passion for adventure and customer service.
- Benefits: Competitive salary, holiday discounts, private medical insurance, and overseas trips.
- Why this job: Turn your love for travel into a rewarding career in cruise sales.
- Qualifications: Experience in travel sales and exceptional customer service skills required.
- Other info: Fully home-based role with flexible hours and great career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales! As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment!
Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills. In return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips. This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month.
Role of Cruise Sales Advisor:
- Handle enquiries via phone, email & live chat
- Provide customers with quotes using an in-house travel system
- Convert enquiries into bookings
- Achieve personal sales targets and KPIs
- Maintain excellent knowledge of cruise lines and destinations
- Follow up regularly to maximise conversion
- Seize every opportunity to upsell and enhance the customer holiday experience
- Deliver excellent customer service and build lasting rapport
- Complete CLIA Ambassador training
Skills required for the role:
- Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role
- Experience of using Isell – beneficial
- Usage of cruise line CRS – beneficial
- Proven ability to achieve sales targets
- Exceptional customer service and administrative skills
- Strong attention to detail
- Ability to manage time effectively and prioritise workloads
- Self-motivated and results-driven
If you’re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now!
Homework Cruise Sales Advisor employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homework Cruise Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their cruise offerings, customer service approach, and any recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. Focus on how you can convert enquiries into bookings and highlight your previous sales successes. Confidence is key when you're on the phone!
✨Tip Number 3
Follow up like a pro! After your initial conversation, don’t hesitate to reach out again. A simple message can keep you top of mind and shows your commitment to helping potential customers find their perfect cruise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of other exciting roles that might just be your next big adventure!
We think you need these skills to ace Homework Cruise Sales Advisor
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your previous sales experience in your application. We want to see how you've successfully converted enquiries into bookings before, so don’t hold back on those achievements!
Be Personable: Since you'll be handling customer enquiries, it’s crucial to showcase your exceptional telephone manner and customer service skills. Use a friendly tone in your written application to reflect how you’d interact with customers.
Tailor Your Application: Don’t just send the same application everywhere! Tailor your CV and cover letter to match the Cruise Sales Advisor role. Mention specific cruise lines or destinations you’re familiar with to show us you’re the right fit.
Apply Online with Confidence: Ready to set sail? Make sure to apply through our website for the best chance of getting noticed. We’re excited to see your application and can’t wait to potentially welcome you aboard!
How to prepare for a job interview at Succeed Recruitment
✨Know Your Cruise Lines
Before the interview, brush up on your knowledge of various cruise lines and their offerings. Familiarise yourself with popular destinations and unique features of each line. This will not only impress your interviewer but also show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully converted enquiries into bookings in the past. Use metrics to highlight your achievements, like sales targets met or exceeded. This will demonstrate your capability and results-driven mindset.
✨Practice Your Telephone Manner
Since you'll be handling enquiries primarily over the phone, practice your telephone etiquette. Record yourself answering common questions or role-playing with a friend. Focus on being clear, friendly, and persuasive to convey your exceptional customer service skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the company culture, training opportunities, or sales targets. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.