At a Glance
- Tasks: Support daily operations in a fast-paced travel organisation and manage bookings with precision.
- Company: Friendly travel company based in Leeds, offering a collaborative work environment.
- Benefits: Competitive salary of £25k plus excellent benefits and career growth opportunities.
- Other info: Work Monday to Friday with occasional Saturdays; perfect for balancing studies and work.
- Why this job: Join a dynamic team and make a real impact in the travel industry.
- Qualifications: Experience in travel administration or sales, with strong attention to detail.
The predicted salary is between 25000 - 25000 £ per year.
We're looking for an experienced travel administration executive to join a fast paced and very friendly travel organisation based in Leeds, on a full time basis. Working closely with the General Manager, Operations Manager, Sales Manager, Homeworking team and Sales team, the Administration Executive is responsible for supporting the day-to-day operations of the business. The role requires a high level of accuracy, organisation, and professionalism to ensure all bookings, documentation, and customer interactions are managed effectively.
Quality checking all the booking elements prior to sending out booking confirmations including correct deposits taken & booking documents have been issued by the Agents. Previous experience in a travel administration or sales advisor role is essential, along with a pro-active approach and good attention to detail.
Role of Travel Administration Executive:
- Conduct quality checks on all booking elements prior to issuing confirmations, ensuring correct deposits have been taken and all documentation has been issued accurately
- Amend and update existing bookings as required
- Support the loading of bookings during peak sales periods
- Process and chase tickets, maintaining accurate and up-to-date ticket reports
- Review confirmation and cancellation invoices for accuracy
- Issue documentation to customers in a timely and accurate manner
- Respond to queries from customers, Homeworking team, and Sales team in a professional and timely manner
- Manage after-sales processes, including amendments, refunds and callbacks
- Monitor daily balance reports, including issuing balance due letters and following up on outstanding payments to the client and Agent
- Provide support with incentive and commission queries, including investigation where required
- Provide sales support and cover when required, including handling customer enquiries and preparing and issuing holiday quotations
- Represent the business at conferences and events on an ad hoc basis, where required
Skills required for the role:
- Experience gained within a similar travel admin or travel advisor role
- Working well on your own initiative, and as a team player
- Strong attention to detail and to be able to work in a busy environment, working under pressure
- PC literate and ability to use reservations and website booking systems to download and process bookings.
If you’re interested in learning more about this Travel Administration Executive opportunity, please press the apply online button now!
Travel Administration Executive in Holbeck employer: Succeed Recruitment
Join a vibrant and supportive travel organisation in Leeds, where your role as a Travel Administration Executive will be integral to our success. We pride ourselves on fostering a collaborative work culture that values accuracy and professionalism, offering competitive salaries and excellent benefits, alongside opportunities for personal and professional growth. With a focus on employee well-being and a friendly atmosphere, this is the perfect place for those looking to make a meaningful impact in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Administration Executive in Holbeck
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for a Travel Administration Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their services and recent news. This will help you tailor your answers and show that you're genuinely interested in joining their friendly team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to attention to detail and handling customer queries. We all know how important these skills are in a travel admin role, so be ready to showcase your experience!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of other exciting roles available if this one isn’t quite right for you.
We think you need these skills to ace Travel Administration Executive in Holbeck
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Travel Administration Executive role. Highlight your relevant experience in travel administration or sales, and don’t forget to showcase your attention to detail and organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the job description and show us your enthusiasm for the role.
Showcase Your Skills:In your application, be sure to highlight your PC literacy and experience with booking systems. We want to see how you can contribute to our fast-paced environment and support our operations effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Succeed Recruitment
✨Know Your Stuff
Before the interview, make sure you brush up on your travel industry knowledge. Familiarise yourself with common booking systems and processes, as well as any recent trends in travel. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this role requires a high level of accuracy, be prepared to discuss specific examples from your past experience where your attention to detail made a difference. Whether it was catching an error in a booking or ensuring documentation was spot on, these stories will highlight your suitability for the position.
✨Demonstrate Team Spirit
The job involves working closely with various teams, so be ready to talk about how you collaborate with others. Share examples of how you've supported colleagues in previous roles, especially during busy periods, to illustrate that you're a team player who can thrive in a fast-paced environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, team dynamics, or specific challenges the administration team faces. This not only shows your interest but also helps you gauge if the company is the right fit for you.
