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- Tasks: Create and organise bespoke travel itineraries for groups across the UK and Europe.
- Company: Join a vibrant specialist travel company in Birmingham city centre.
- Benefits: Enjoy a competitive salary, commission, and flexible hours during August.
- Why this job: Build a rewarding career in travel while delivering exceptional customer service.
- Qualifications: Experience in the travel industry and fluency in a European language preferred.
- Other info: Office-based role with opportunities to develop lasting customer relationships.
The predicted salary is between 28800 - 43200 £ per year.
We have a brand new, fabulous opportunity for experienced travel consultants to join a specialist travel company based in the heart of Birmingham city centre.
If you re looking at building a solid career in group travel and are an expert in travel planning and organisation (and ideally have a second European language,) we d love to hear from you!
In this fast-paced role, you ll be working with your group leader to create, develop and organise bespoke cultural and tour itineraries to the UK, Europe, and far beyond. You ll be the primary contact for your customers throughout the booking journey, providing outstanding customer service and managing every aspect of their trip. You ll also liaise with suppliers and ensure that they meet the necessary standards.
This is an office-based role in Birmingham city centre and our client can offer is a competitive salary plus commission. Hours of work are Monday – Thursday 9am – 5.30pm, 9am – 4pm on Friday with reduced hours 10am – 3.30pm during August.
If this role is of interest to you, please apply online.
Role of Group Travel Consultant:
- Providing advice about organising tours and travel to different destinations
- Developing travel itineraries and ensuring that all the needs of the customers are met
- Liaising with suppliers to make arrangements for transport, accommodation, and activities.
- Building lasting relationships with customers, evaluating their trips, gathering feedback and ensuring they book again!
- Dealing with payments and general administration tasks
- Dealing with unforeseen issues and involvement in the out-of-hours response rota
Skills required for the role:
- Previous travel industry experience and ideally, experience of arranging and selling group tours
- Fluency in at least one other modern European language would be an advantage
- Good attention to detail
- Excellent communication skills, good telephone manner
- Good IT skills
- Enthusiasm, confidence, and flexibility
If you re interested in learning more about this Group Travel Consultant role, please press the apply online button now!
Not for you? Then please visit our website to view the other exciting roles we have available.
Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs and Contact Centre jobs.
Group Travel Consultant employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Travel Consultant
✨Tip Number 1
Familiarise yourself with popular group travel destinations and trends. This knowledge will not only help you in interviews but also demonstrate your passion for the role and the industry.
✨Tip Number 2
Network with professionals in the travel industry, especially those who specialise in group travel. Attend travel fairs or join online forums to connect with potential colleagues and learn about the latest opportunities.
✨Tip Number 3
Brush up on your customer service skills. Since you'll be the primary contact for customers, showcasing your ability to handle inquiries and resolve issues effectively can set you apart from other candidates.
✨Tip Number 4
If you speak a second European language, practice it! Being able to communicate in another language can be a significant advantage in this role, so consider engaging in conversations or taking a refresher course.
We think you need these skills to ace Group Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant travel industry experience, particularly in group travel. Emphasise any specific roles where you planned and organised tours, as well as your language skills if applicable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention your experience in liaising with suppliers and managing customer relationships, as these are key aspects of the role.
Highlight Relevant Skills: In your application, clearly outline your attention to detail, communication skills, and IT proficiency. Provide examples of how you've used these skills in previous roles to enhance customer experiences.
Show Enthusiasm: Convey your enthusiasm for the role and the travel industry in your application. Companies like this one value candidates who are passionate about creating memorable travel experiences for their customers.
How to prepare for a job interview at Succeed Recruitment
✨Showcase Your Travel Experience
Be prepared to discuss your previous experience in the travel industry, especially any roles involving group travel. Highlight specific examples of itineraries you've planned and how you managed customer relationships.
✨Demonstrate Language Skills
If you speak a second European language, make sure to mention it during the interview. You could even practice a few phrases to show your fluency, as this could set you apart from other candidates.
✨Emphasise Customer Service Skills
Since the role involves providing outstanding customer service, be ready to share examples of how you've gone above and beyond for customers in the past. Discuss how you handle feedback and ensure repeat bookings.
✨Prepare for Problem-Solving Scenarios
Think about potential challenges that may arise in group travel planning and how you would address them. Be ready to discuss your approach to unforeseen issues and your experience with out-of-hours responses.
