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- Tasks: Lead a dynamic retail travel business and manage a team to exceed sales targets.
- Company: Join a thriving company with over £20 million in annual revenues and a growing homeworking division.
- Benefits: Enjoy a competitive salary, performance bonuses, holiday perks, and flexible working options.
- Why this job: Be part of an exciting industry, drive business growth, and make a real impact.
- Qualifications: Retail travel experience and strong management skills are essential for this role.
- Other info: This is an office-based position in Leeds with some flexibility for homeworking.
The predicted salary is between 42500 - 59500 £ per year.
Salary and benefits: £50,000 to £70,000 plus performance-related bonus, holiday/travel concessions & excellent benefits.
Contract: Permanent, Full-time
Location: West Yorkshire, Leeds
We have a fantastic opportunity for an experienced senior retail travel manager to develop and manage a retail business and award-winning homeworking division, with annual revenues in excess of £20 million. Reporting to the Director, the role will involve managing a retail leisure travel business encompassing call centre, office admin, websites, and a developing and fast-growing homeworking division. The role will also require a strong emphasis on business development, homeworker recruitment, marketing, and promotion to actively generate new business. On offer is an attractive package comprising a salary of up to £70k, performance-related bonus, holiday/travel concessions, and other excellent benefits. Please note, this is an office-based position in Leeds with some flexibility for homeworking. If this role interests you, please apply online.
Role of General Manager:
- Retail sales - Managing a call centre team of 4 staff to ensure sales targets are met/exceeded through various channels including sales calls, web enquiries, social media, and group bookings.
- Retail admin – Managing an admin staff team of 4 for invoicing, ticketing, and customer correspondence.
- Marketing – Developing marketing plans to generate sales leads through the call centre and online, including mailshots, social media, brochures, leaflets, and local promotions.
- Financial – Handling head office accounts, customer payments, and managing homeworker finances including invoicing and commission payments.
- New Business Development – Developing and expanding new products for retail and homeworker sales, including high-revenue long-haul and cruise products.
- Homeworker business – Growing the homeworking division from 30+ homeworkers, responsible for recruitment, advertising, training, and ongoing support.
- Sales – Delivering ambitious sales targets by maximizing profit and sales opportunities while providing exceptional service.
Skills required for the role:
- Retail travel experience with significant management experience in a shop, call centre, or homeworking environment.
- Strong motivational and people management skills.
- Strong commercial skills in developing new business ideas.
- Driven to exceed sales targets.
If you're interested in learning more about this General Manager role, please press the apply online button now!
General Manager - Leeds employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Leeds
✨Tip Number 1
Familiarise yourself with the latest trends in the retail travel industry. Understanding current market dynamics and customer preferences will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 2
Network with professionals in the travel sector, especially those with experience in management roles. Attend industry events or join relevant online forums to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and exceeded sales targets in previous roles. Highlighting your achievements will showcase your capability to handle the responsibilities of a General Manager.
✨Tip Number 4
Research StudySmarter's values and culture to align your approach during the interview process. Showing that you resonate with our mission can set you apart from other candidates.
We think you need these skills to ace General Manager - Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail travel management, particularly in call centres or homeworking environments. Emphasise your achievements in sales targets and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your ability to drive business development. Mention specific examples of how you've successfully managed teams and exceeded sales targets in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills in motivational leadership, commercial acumen, and marketing strategies. These are crucial for the General Manager role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a managerial position.
How to prepare for a job interview at Succeed Recruitment
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, particularly in retail or call centre environments. Highlight your motivational techniques and how you've driven your team to exceed sales targets.
✨Understand the Business Development Aspect
Familiarise yourself with business development strategies relevant to the travel industry. Be ready to discuss innovative ideas you've implemented in previous roles that led to increased revenue or market expansion. This will show your potential employer that you're proactive and forward-thinking.
✨Prepare for Financial Discussions
Since the role involves handling finances, brush up on your financial management skills. Be prepared to discuss your experience with budgeting, invoicing, and managing accounts. Providing specific examples of how you've improved financial processes in past roles can set you apart.
✨Demonstrate Marketing Acumen
Marketing is a key part of this role, so come prepared with examples of successful marketing campaigns you've developed or contributed to. Discuss how you used various channels, such as social media and email marketing, to generate leads and drive sales. This will show your understanding of the market and your ability to attract new customers.
