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- Tasks: Assist clients with travel bookings and provide excellent customer service.
- Company: Leading provider of exclusive travel experiences and tailor-made holidays.
- Benefits: Up to £26k salary, commission, discounted holidays, and free overseas accommodation.
- Why this job: Join a dynamic team and help create unforgettable travel experiences.
- Qualifications: Experience in the travel industry and knowledge of Turkey is essential.
- Other info: Flexible home-based role with opportunities for career growth.
The predicted salary is between 21600 - 31200 £ per year.
Salary and benefits: Up to £26,000 plus commission & benefits
Contract length: Permanent, Full time
Locations: Home-based, Warwickshire, West Midlands, Birmingham, Coventry, Worcestershire, Redditch, Worcester
Our client is a leading provider of Gulet Cruises, Small Ship Cruises and Cruise and Stay Holidays. They also excel in creating Tailor-Made Holidays to destinations around the Med and their mission is to offer their clients the most exclusive travel experiences.
They are now looking for a Travel Sales & Admin Executive to join their team in a fully homebased role and will consider candidates with operations, admin, sales or customer service gained within the travel sector and ideally based within the West Midlands. An indepth knowledge of Turkey is essential for the role, ideally along with personal travel experience to the region. In return, they can offer a salary up to £26k, plus commission and benefits including heavily discounted holidays and opportunities for free overseas accommodation from suppliers. Full or part-time hours are available, within the hours of Mon - Fri 9am - 5.30pm, with occasional Saturdays.
Role of Travel Sales & Admin Executive:
- Work closely with the Sales Manager, offering a flexible approach and assistance with a variety of tasks.
- Deal with inbound travel enquiries efficiently.
- Book and confirm hotels, transfers, tours, or any other necessary components with overseas suppliers.
- Once all items are confirmed, send the final confirmation to the client.
- Verify that deposits have been charged and accurately entered on the system.
- Monitor upcoming departures and follow up with clients who have outstanding balances.
- Email travel documents to clients.
- Manage necessary back-office paperwork.
- Monitor and coordinate weekly administrative tasks.
- Assist clients in resolving any overseas problems efficiently and promptly.
Skills required for the role:
- Previous, recent travel industry experience - essential
- Knowledge of Turkey as a holiday destination and ideally, Gulet / Small Ship cruising
- Strong administration and customer service skills
- Highly organised with a keen eye for detail
- Diligent, reliable & excellent communicator
- Able to work effectively with autonomy & as a team player
- Willingness to attend overseas educational trips
If you are interested in learning more about this Travel Sales & Admin Executive role, please press the apply online button now.
Travel Sales in Birmingham employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the travel industry. You never know who might have a lead on that perfect Travel Sales & Admin Executive role.
✨Tip Number 2
Get your social media game on point! Follow companies you’re interested in and engage with their posts. It’s a great way to get noticed and show your passion for the travel sector.
✨Tip Number 3
Prepare for interviews by researching the company and its offerings. Knowing about their Gulet Cruises and tailor-made holidays will impress them and show you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Travel Sales in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your travel industry experience and knowledge of Turkey. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for travel and customer service. Let us know why you’re excited about this role and how you can contribute to our mission of providing exclusive travel experiences.
Show Off Your Attention to Detail: In the travel industry, details matter! Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Succeed Recruitment
✨Know Your Stuff About Turkey
Make sure you brush up on your knowledge of Turkey as a holiday destination. Be ready to discuss popular locations, cultural highlights, and any personal experiences you've had. This will show your passion for travel and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your previous roles where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for clients. This is crucial in the travel industry, so make it count!
✨Demonstrate Your Organisational Skills
Since the role involves managing bookings and administrative tasks, be ready to talk about how you stay organised. Share specific tools or methods you use to keep track of tasks and deadlines, and maybe even mention a time when your organisation saved the day.
✨Be Ready for Role-Play Scenarios
You might be asked to role-play a scenario where you deal with an inbound travel enquiry or resolve an issue for a client. Practice this beforehand! Think about how you'd approach the situation, what questions you'd ask, and how you'd ensure the client feels valued.