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- Tasks: Approve and quality-check bespoke travel itineraries while ensuring exceptional customer experiences.
- Company: Join a vibrant, rapidly growing niche tour operator with a diverse team.
- Benefits: Competitive salary, performance bonuses, and great work-life balance.
- Why this job: Make a real impact in the travel industry from day one!
- Qualifications: Experience in travel, strong attention to detail, and excellent communication skills.
- Other info: Dynamic role with opportunities for career growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Our client are a rapidly growing, niche tour operator and are looking for a detail-driven, highly organised travel industry professional to join their diverse and vibrant office team. This is an excellent opportunity for someone seeking a long-term career within the travel sector and where you can really make a difference from day one!
As a Tour Operations Executive, your primary responsibility will be to help maintain the highest quality standards across our client's tours. You'll review, check, and approve complex, bespoke travel itineraries for tours and travel across the UK, Europe, and worldwide. You'll also act as a key point of contact for their global network of suppliers, building and maintaining strong working relationships to ensure smooth delivery and exceptional customer experiences.
If you have previous experience gained within the travel industry, exceptional attention to detail and a high standard of verbal and written English, we'd love to hear from you! In return, our client can offer a competitive starting salary DOE, rising with length of service, plus performance related bonus and benefits. Hours of work are Mon - Thurs 9am to 5.30pm and Friday 9am - 4pm.
Role of Tour Operations Executive:
- Approving and quality-checking highly accurate bespoke travel itineraries
- Reviewing and editing final tour confirmation packs
- Ensuring all customer journey quality SLAs are met
- Ensuring compliance with industry and safety regulations
- Liaising with suppliers worldwide
- Supporting operational customer excellence as part of a wider team
- Identifying and contributing to solution-focused quality improvements
- General administrative duties as required
Skills required for the role:
- Previous experience gained within the travel industry
- Excellent written and spoken English
- High levels of accuracy and attention to detail
- Strong organisational and communication skills
- High levels of numeracy and literacy
- Good IT skills
- Ability to work under pressure and meet deadlines
- Proactive, responsible, and team-oriented attitude
- Additional modern language(s) would be an advantage
If you’re interested in learning more about this Tour Operations Executive opportunity, please press the apply online button now!
Tour Operations Executive in Birmingham employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tour Operations Executive in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Tour Operations Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its tours. Show them you’re not just another candidate; demonstrate your passion for travel and how your experience aligns with their mission. We want to see that spark!
✨Tip Number 3
Practice your communication skills! As a Tour Operations Executive, you'll need to liaise with suppliers and customers alike. Role-play common interview questions with a friend to boost your confidence and polish your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of other exciting roles if this one isn’t quite right for you. Let’s get you that dream job!
We think you need these skills to ace Tour Operations Executive in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tour Operations Executive role. Highlight your travel industry experience and any relevant skills that match the job description. We want to see how you can make a difference from day one!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the travel sector and how your attention to detail will help maintain high-quality standards. Let us know what makes you the perfect fit!
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your written application reflects your excellent English skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Succeed Recruitment
✨Know Your Itineraries
Before the interview, familiarise yourself with various travel itineraries and the details that make them exceptional. Be ready to discuss how you would ensure quality and accuracy in bespoke travel plans, as this will show your attention to detail and understanding of the role.
✨Showcase Your Communication Skills
Since you'll be liaising with suppliers and customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in previous roles, especially in high-pressure situations, to demonstrate your strong organisational and communication skills.
✨Highlight Your Travel Experience
Bring up any relevant experience you've had in the travel industry. Whether it's a specific project or a general role, share how it has prepared you for the responsibilities of a Tour Operations Executive, particularly in maintaining quality standards and compliance.
✨Be Solution-Focused
Think of instances where you've identified problems and contributed to solutions in your past roles. This will resonate well with the company's focus on quality improvements and operational excellence, showing that you're proactive and responsible.