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- Tasks: Guide customers to their dream cruises and convert enquiries into bookings.
- Company: Join a leading travel company with a passion for adventure.
- Benefits: Competitive salary, holiday discounts, private medical insurance, and overseas trips.
- Why this job: Be part of an exciting industry and help others create unforgettable experiences.
- Qualifications: Experience in travel sales and exceptional customer service skills required.
- Other info: Fully remote role with flexible hours and great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales!
As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment!
Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills. In return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips.
This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month.
Role of Cruise Sales Advisor:
- Handle enquiries via phone, email & live chat
- Provide customers with quotes using an in-house travel system
- Convert enquiries into bookings
- Achieve personal sales targets and KPIs
- Maintain excellent knowledge of cruise lines and destinations
- Follow up regularly to maximise conversion
- Seize every opportunity to upsell and enhance the customer holiday experience
- Deliver excellent customer service and build lasting rapport
- Complete CLIA Ambassador training
Skills required for the role:
- Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role
- Experience of using Isell – beneficial
- Usage of cruise line CRS – beneficial
- Proven ability to achieve sales targets
- Exceptional customer service and administrative skills
- Strong attention to detail
- Ability to manage time effectively and prioritise workloads
- Self-motivated and results-driven
If you’re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now!
Homework Cruise Sales Advisor in Birmingham employer: Succeed Recruitment
Contact Detail:
Succeed Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homework Cruise Sales Advisor in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their cruise offerings, customer service approach, and any recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of the mirror. Focus on how you can convert enquiries into bookings and highlight your previous sales successes. Confidence is key when you're on the phone!
✨Tip Number 3
Follow up like a pro! After your initial conversation, send a quick email thanking them for their time and reiterating your enthusiasm for the role. It shows initiative and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find other exciting roles that might just be your perfect fit!
We think you need these skills to ace Homework Cruise Sales Advisor in Birmingham
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your previous sales experience in travel or cruise. We want to see how you've smashed targets and turned enquiries into bookings, so don’t hold back!
Be Personable: Your telephone manner is key! Use your application to showcase your exceptional customer service skills. We love candidates who can build rapport and make customers feel valued.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to the Cruise Sales Advisor role. Mention specific cruise lines or destinations you know well, and how you can use that knowledge to enhance customer experiences.
Apply Online with Confidence: We encourage you to apply through our website. It’s the best way for us to see your application in the right context. So, hit that apply button and let’s get this journey started!
How to prepare for a job interview at Succeed Recruitment
✨Know Your Cruise Lines
Before the interview, brush up on your knowledge of various cruise lines and their offerings. Being able to discuss specific destinations and cruise experiences will show your passion and expertise, making you stand out as a candidate.
✨Showcase Your Sales Skills
Prepare to share examples of how you've successfully converted enquiries into bookings in the past. Use specific metrics or achievements to highlight your sales ability, as this role is all about hitting those targets!
✨Practice Your Telephone Manner
Since you'll be handling enquiries over the phone, practice your telephone etiquette. A friendly, professional tone can make a huge difference in how potential customers perceive you, so rehearse common scenarios you might encounter.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you've built rapport with customers in previous roles. Share stories that illustrate your commitment to exceptional customer service, as this is key to succeeding in the Cruise Sales Advisor position.
