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- Tasks: Join our team to manage bookings, process tickets, and assist customers daily.
- Company: Be part of a friendly travel organization in Leeds that values teamwork and efficiency.
- Benefits: Enjoy a competitive salary, excellent benefits, and a supportive work environment.
- Why this job: This role offers hands-on experience in the travel industry with a dynamic team culture.
- Qualifications: Previous experience in travel administration is essential; attention to detail is a must.
- Other info: Office-based role, Monday to Friday, with occasional Saturday shifts.
The predicted salary is between 28800 - 42000 £ per year.
We’re looking for an experienced travel administration executive to join a fast paced and very friendly travel organisation based in Leeds, on a full time basis. Working closely with the General Manager and the homeworking team, the successful candidate will be responsible for a variety of tasks including processing tickets, checking bookings and responding to email enquiries from customers and the sales team. Previous experience in a similar role is essential, along with a pro-active approach and good attention to detail and in return, our client can offer a competitive salary plus excellent benefits, so if this role is of interest to you, please contact us today for a confidential chat, or apply online. Please note – the role is fully office based, Mon – Fri 9am – 5.30pm with the occasional Saturday. Role of Travel Administration Support Executive: Quality checking all the booking elements prior to sending out booking confirmations Processing and chasing tickets Confirmation/cancellation invoice check and send Correct and amend existing bookings After sales including processing refunds Assisting in the loading of bookings at busy sales periods Responding to email queries from customers and our homeworking team members Oversee balance reports and collate staff sales and incentive payments Assisting the General Manager with adhoc business task…
Travel Administration Support Executive employer: Succeed Recruitment Solutions
Contact Detail:
Succeed Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Administration Support Executive
✨Tip Number 1
Familiarize yourself with the travel industry and its specific terminology. Understanding common terms and processes will help you communicate effectively during the interview and demonstrate your knowledge of the role.
✨Tip Number 2
Highlight your previous experience in travel administration roles during the interview. Be prepared to discuss specific examples of how you've handled ticket processing, booking confirmations, and customer inquiries in the past.
✨Tip Number 3
Showcase your attention to detail by preparing for potential scenarios that may arise in the role. Think about how you would handle booking errors or customer complaints, and be ready to share your thought process.
✨Tip Number 4
Demonstrate your proactive approach by discussing any initiatives you've taken in previous roles to improve processes or enhance customer satisfaction. This will show that you're not just reactive but also forward-thinking.
We think you need these skills to ace Travel Administration Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in travel administration. Focus on your attention to detail and any previous roles where you processed tickets or managed bookings.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive approach and enthusiasm for the role. Mention specific experiences that demonstrate your ability to handle customer inquiries and work in a fast-paced environment.
Highlight Relevant Skills: In your application, emphasize skills such as quality checking, processing refunds, and managing bookings. These are crucial for the Travel Administration Support Executive position.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. Attention to detail is key in this role, and your application should reflect that quality.
How to prepare for a job interview at Succeed Recruitment Solutions
✨Show Your Attention to Detail
Since the role requires quality checking and processing bookings, be prepared to discuss specific examples from your past experience where your attention to detail made a difference. Highlight any instances where you caught errors or improved processes.
✨Demonstrate Your Proactive Approach
The company values a proactive attitude. Share examples of how you've taken initiative in previous roles, whether it was streamlining a process or addressing customer concerns before they escalated.
✨Familiarize Yourself with Travel Administration
Brush up on common travel administration tasks such as ticket processing and booking amendments. Being knowledgeable about these processes will show that you're ready to hit the ground running.
✨Prepare for Customer Interaction Scenarios
Since you'll be responding to email inquiries from customers, think about how you would handle various customer service scenarios. Practice articulating your responses clearly and professionally, as communication is key in this role.
